Q&A(12)
Q: What resolution does the indoor security camera offer?
A: The indoor security camera provides 1080p HD resolution for clear video quality.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: Is the camera capable of voice control with smart devices?
A: Yes, it is compatible with Amazon Alexa and Google Assistant for voice control.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: Can I use this camera for night monitoring?
A: Yes, it includes night vision capabilities for monitoring in low light conditions.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: What type of storage options are available for recordings?
A: You can store recordings using Cloud storage or a local microSD card, sold separately.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: Does the camera have two-way audio functionality?
A: Yes, the camera features two-way audio, allowing communication through the device.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: Can you connect via an app from the internet?
A: Hello Chan -Thank you for this great question! Our Cync Indoor Camera will need to be setup in the Cync app. During the setup process within the Cync app, the Indoor Camera will need to be connected to a 2.4 GHz network. If you have any further questions, please do not hesitate to reach out to us at 1-844-302-2943 and a member of our support team will be happy to assist. -Cync Support
submitted byGE Lighting Expert - 1 year agoBrand expert
Q: Does the cameras only turn on when motion is detected? Or iis it on recording all the time?
A: Thanks for this great question! You can enable Motion Detection through your Cync App Settings for the Cync Smart Camera so it will start recording when motion is detected. Please reach out to us at 1-844-302-2943 if you need any assistance. -Cync Support
submitted byGE Lighting Expert - 2 years agoBrand expert
Q: On with motion detection
A: The Cync Smart Indoor Camera has motion detection capabilities. Please feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support
submitted byGE Lighting Expert - 2 years agoBrand expert
Q: Does have to be connected to wifi
A: Hello Kathy, thank you for reaching out. The Cync Indoor security camera requires a Wi-Fi connection to view live feed and connect the camera. Feel free to contact us at 1-844-302-2943 if you have any questions or need assistance. -Cync Support
submitted byGE Lighting Expert - 2 years agoBrand expert
Q: Does it work through glass?
A: Hello Quin and thank you for this great question. Yes, it is possible. However, If using the camera in this way, we suggest turning off the night vision feature in settings. Note that placing the camera looking through a window will cause issues when using night vision. To learn more please reach out to us directly by calling 1-844-302-2943. -Cync Support
submitted byGE Lighting Expert - 2 years agoBrand expert