Apple iPhone 17e (256GB) - Black
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Guests are saying
The iPhone 17e is a versatile device that appeals to guests seeking a reliable phone for basic tasks like messaging and email. While it offers a good battery life and a lightweight design, some guests have noted performance issues, particularly with the camera and app navigation. Despite mixed feelings about its features, many appreciate its affordability and ease of use, making it a suitable choice for those who do not require advanced capabilities.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 1714 reviews
5 out of 5 stars
6 September, 2026
originally posted on ATT.com
The “work truck” iPhone
I get that this is the “budget” iPhone, but it’s definitely not a “cheap” unit. It is more simple in design and, as I understand, slightly more ruggedly designed. For my job, and lifestyle, being more resistant to abuse than feature rich is exactly what I needed. And it seems to deliver.
1 reply from AT&T CARE - Kevin team - 5 days ago
We love the comparison you made! We are glad to hear that the durable, practical design of the iPhone 17e is exactly what you need to handle your everyday routine and job demands. Thank you for choosing AT&T to help keep you reliably connected at work! For any concerns in the future, you can contact us through the channels below. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
1 out of 5 stars
5 September, 2026
originally posted on ATT.com
Not an upgrade
This was not the phone i thought it was compared to my 14 max pro
1 reply from AT&T CARE - Andres team - 10 days ago
Hey there, Ed. Thank you for sharing your honest feedback. We understand that comparing a new model to a previous flagship like the iPhone 14 Pro Max can lead to different expectations regarding performance and features. We always want you to have a device that aligns perfectly with your day-to-day needs and preferences. If you would like to explore our other device configurations or review your current trade-in options, please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can assist you with your account layout.
1 out of 5 stars
2 September, 2026
originally posted on ATT.com
Don't know didn't finish buying
Y'all keep charging for accounts putting them on my credit when I never even finish opening the account
1 reply from AT&T CARE - Andres team - 10 days ago
Hi, Misty! Thank you for bringing this to our attention. We are sorry to hear about this frustrating experience regarding your credit report and want to help ensure your personal information is fully protected. For an immediate investigation into these charges or any unauthorized account activity, please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look into your profile securely.
5 out of 5 stars
2 September, 2026
originally posted on ATT.com
Iphone17e
⭐⭐⭐⭐⭐ Great phone for the price. The iPhone 17e is fast, smooth, and has a great camera. Battery life has been solid, and it feels premium without paying for the more expensive models. Very happy with it so far and would definitely recommend it.
1 reply from AT&T CARE - Kevin team - 2 days ago
Hi there, thank you so much for the review! We are happy to hear that the iPhone 17e is delivering the fast performance, premium feel, and great camera quality you want at an excellent price. If you ever need our assistance in the future with your device or service, you can easily find us through the channels below. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
5 out of 5 stars
2 September, 2026
originally posted on ATT.com
Great product
Very easy to use ,no need to stress on learning how to use this product ,and very great looking I feel fancy using this
1 reply from AT&T CARE - Andres team - 5 days ago
Hello, Rick! Thank you for the wonderful review of the iPhone 17e! We are thrilled to hear that you find it very easy to use without any learning stress, and we love knowing that its great-looking design makes you feel fancy. We appreciate you choosing AT&T, and we hope you continue to enjoy showing off your sleek new device!
5 out of 5 stars
28 August, 2026
originally posted on ATT.com
Iphone 17e
Great phone, great plan. I love at&t
5 out of 5 stars
27 August, 2026
originally posted on ATT.com
Great deal, Great phone
This phone was an upgrade for a iPhone 13, and so far has been exactly what I expected. Better performance on the latest iOS and better battery life since its new. The deal was great to, paying less for this a month than I did for the previous model, so all around I'm very happy with my purchase.
5 out of 5 stars
25 August, 2026
originally posted on ATT.com
The best bang for the buck iphone
I'll never buy a max iphone again. There's no need. Three camera lenses = more crap to go wrong. If you want nice camera, just buy a Nikon. This thing works perfectly as a phone. Just does its job. Reminiscent of my old iPhone XR.
3 out of 5 stars
24 August, 2026
originally posted on ATT.com
Camera isn't what I expected.
I should have read the product description more closely. I expected an upgrade, but eventually realized my new phone's camera doesn't have the wide angle capabilities I enjoyed with my old phone. The larger size is annoying. I wish I could go back to the old phone.
1 reply from ATTCare_Yvette team - 22 days ago
We understand the camera features and phone size did not meet your expectations. Please visit https://www.att.com/get-support/, or for a faster response, feel free to DM us on socials and we can help take a look if you are in the window for an exchange per the policy if needed. We look forward to assisting you. Connect with us on socials: • X (Twitter): @ATTHelp • Instagram: @att • Facebook: AT&T
5 out of 5 stars
22 August, 2026
originally posted on ATT.com
great phone
Has all the features I want an plenty of storage
5 out of 5 stars
22 August, 2026
originally posted on ATT.com
Thanks Apple and AT&T
Great phone and service plan from AT&T
1 out of 5 stars
21 August, 2026
originally posted on ATT.com
How do I like it
I don't care for the i17e. I don't use it, it is to complicated for me. So I went back to my android phone. Would like to return the phone.
1 reply from AT&T CARE - Kevin team - 14 days ago
Thank you for sharing your review with us, Martin. We are sorry to hear that the iPhone 17e felt too complicated and wasn't the right fit for you. Please send us a direct message including the things that are making you regret switching and we will do all in our hands to improve your experience. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
5 out of 5 stars
20 August, 2026
originally posted on ATT.com
Great Phone and fast attention
Good phone and better capacity
5 out of 5 stars
20 August, 2026
originally posted on ATT.com
Great starter phone
Great beginner phone for young children. I purchased this as a replacement for an iPhone XR and so far it has not disappointed. My son loves it.
3 out of 5 stars
19 August, 2026
originally posted on ATT.com
OK phone but not what I needed.
Bought the iPhone 17e from the website rather than in the store. My mistake. Upgrading from a iPhone 14 the screen size was very noticeable. The 17pro is very heavy so I wanted a lighter phone with same screen size. The 17e is not it. I went with the iPhone 16 plus and have been pleased so far.
1 reply from AT&T CARE - Andres team - 18 days ago
Hi there, Kamarla! We appreciate your feedback regarding the iPhone 17e, and we are glad to hear that you found a device that works well for your needs. We understand that finding the right balance between screen size and phone weight is incredibly important, and it can be a challenge to gauge that perfectly when ordering online versus trying the devices out in person. We are happy to hear that you have been pleased with the iPhone 16 Plus so far. You can also send a direct message to our support teams on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) if you need any additional assistance.
1 out of 5 stars
18 August, 2026
originally posted on ATT.com
Screen stays to dark
Slow and the screen stays dark can’t even see it out side that’s one of the biggest problems
1 reply from AT&T CARE - Andres team - 19 days ago
Hello, Devin. We are sorry to hear about the slow performance and dim display on your iPhone 17e. We understand how frustrating it is when the screen stays too dark to use outside. Please try these quick troubleshooting steps: • Go to Settings > Accessibility > Display & Text Size, and toggle it off to manually set the brightness to full. • Open Control Center, long-press the brightness slider, and disable True Tone. • Power the device off and back on to clear system performance lags. If the screen visibility does not improve, please reach out directly to Apple Support so their technical experts can run diagnostics on your device.
1 out of 5 stars
18 August, 2026
originally posted on ATT.com
iPhone 17e disappointment
The phone is glitchy and my charging cable already doesn’t work.
1 reply from ATTCare_Yvette team - 27 days ago
We apologize that the phone is glitchy and the charging cable is not working. Here are a few options we hope will help, restart and update the phone, then test with a compatible certified cable and a different power outlet.
1 out of 5 stars
15 August, 2026
originally posted on ATT.com
Bad performing phone
This phone has terrible performance! We read the "economy" part of this phone was due to the camera and screen resolutions. We just needed a new phone so those extras don't mater to us. As we found out the performance is terrible! It does not go between applications well and text messages do not arrive or send properly. We do not use our phones for other than basic tasks, so for us to complain about performance it must be bad. Shame on Apple for putting out a phone that does not perform and call it "economy". Its just badly made.
1 reply from AT&T CARE - Kevin team - 21 days ago
Hi there, thank you for sharing this detailed feedback. We are truly sorry to hear that the performance of your new Apple iPhone 17e has been so disappointing, especially since you only rely on it for basic everyday tasks. While this model is designed to be a more budget-friendly option, it absolutely should still handle jumping between apps and sending text messages smoothly and reliably. If you just recently set up the phone, it might still be indexing files in the background, which can temporarily slow down performance. We highly recommend checking for any pending software updates under Settings > General > Software Update, as these frequently resolve network and performance bugs. Please reach out to our dedicated support team so we can help troubleshoot your messaging issues, or assist you with a warranty replacement device. We want to make sure you have a phone that works flawlessly for you! 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
5 out of 5 stars
14 August, 2026
originally posted on ATT.com
Great phone love it, works well
Great phone love it, works well
5 out of 5 stars
12 August, 2026
originally posted on ATT.com
He absolutely loves his iPhone 17 e in black phone
Husband approved loves it so much