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Q&A(16)

Q: Can I buy more than one package of lights but pair it with just one switch?

submitted by girlkicks - 9 years ago
  • A: Hi Girlkicks, thank you for your question. Yes, they have the same frequency so if you purchase 2 packages, one remote can control 4 lights. If you have any further questions, please feel free to respond or contact us through phone or email. Thank you, Jasco Products

    submitted byTech Support - 8 years ago
    Brand expert
  • A: Hello Girlkicks, Thank you so much for your question. Each pack has 2 light bulbs with one switch, so unfortunately if you purchase multiples it would be 2 lights per switch. You would not be able to use one of the switches to control all of the lights. Thank you again. -GE Customer Service

    submitted byGE Lighting Expert - 9 years ago
    Brand expert

Q: How long do they last before it's time to change batteries?

submitted by krose764 - 9 years ago
  • A: Hi Krose764, thank you for reaching out to us with your question. It will depend on the usage. The light has 2 operating modes, ON/Off/RF. When in RF mode, your batteries will drain quicker because of the open frequency that the remote and lights will have vs simply turning the fixtures off. If you have any further questions, we encourage you to respond or contact our Customer Support through phone or email. Thank you, Jasco Products Tech Support.

    submitted byTech Support - 8 years ago
    Brand expert
  • A: Hi, kros764. Unfortunately, there is no definitive answer on this. Due to varying quality of batteries and use of product, there is not a way we can an accurate time. Thank you. GE Customer Service

    submitted byGE Lighting Expert - 9 years ago
    Brand expert

Q: Where can these cabinet lights be installed in the home?

submitted by AI Shopping Assistant - 19 days ago
  • A: They are ideal for pantries, closets, laundry rooms, garages, and under cabinets.

    submitted byAI Shopping Assistant - 19 days ago
    Ai generated

Q: What are the two modes of operation for the lights?

submitted by AI Shopping Assistant - 19 days ago
  • A: The lights can be operated via a wireless remote or a manual slide switch.

    submitted byAI Shopping Assistant - 19 days ago
    Ai generated

Q: How far can the remote control operate the lights?

submitted by AI Shopping Assistant - 19 days ago
  • A: The remote control can operate the lights from a distance of up to 50 feet.

    submitted byAI Shopping Assistant - 19 days ago
    Ai generated

Q: What materials are used in the construction of the light bars?

submitted by AI Shopping Assistant - 19 days ago
  • A: The light bars are made from a combination of metal and plastic materials.

    submitted byAI Shopping Assistant - 19 days ago
    Ai generated

Q: What type of batteries are required for the light bars?

submitted by AI Shopping Assistant - 19 days ago
  • A: Each light requires 6 AA batteries, which are not included in the package.

    submitted byAI Shopping Assistant - 19 days ago
    Ai generated

Q: how long does the bulb last

submitted by liz - 4 years ago
  • A: Hello Liz, thank you for your question. It all depends on how often it's used, and what brand of batteries you use. There are a lot of variables. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

    submitted byTech Support - 4 years ago
    Brand expert

Q: What size batteries does this product use ??

submitted by Miranda - 5 years ago
  • A: Hello Miranda, thank you for your question. Each light requires 6 AA batteries. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (583778) if you decide to give us a call. Thank you.

    submitted byTech Support - 5 years ago
    Brand expert

Q: I purchased the set 1 week ago, today it stopped working. Manual mode - no problem. I then switched the 2 "CR2032" batteries, still not working. How can I reestablish connection between the light bars & the remote control?

submitted by Curious - 8 years ago
  • A: Hello Curious, thank you bringing this to our attention. We are very sorry to hear about the issue your experience with our product. The connection between the light bar and the remote are preset. First, make sure that the orientation of the batteries is installed correctly on the remote (Negative pointing down and positive pointing up). If the problem persists, we would love to work with you directly to resolve this issue as soon as possible. Please give us call between the hours of 7AM – 8PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Tech specialist with your personal ticket # 349994, so that we can resolve your issue promptly. Also, you can email us at bz@byjasco.com and include your personal ticket number (349994) in the subject line. We look forward to assisting you in resolving this issue.

    submitted byTech Support - 8 years ago
    Brand expert

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