A: Hello. Thank you for your question. If you would please elaborate a bit more on the question, we are happy to provide additional support. Thank you.

A: This lock comes with a preset combination that is not changeable. Please provide an image of the back of your lock via email to customerservice@mlock.com, ensuring the image clearly shows the serial number and that the lock is not attached to anything. Once both have been confirmed, if the combination is on file, we then will provide your combination.

A: The shackle has a diameter of 9/32 in. and is 3/4 in. long.

A: No, this padlock features a preset three-digit combination for keyless convenience.

A: No, this padlock is designed primarily for indoor use, such as gym or school lockers.

A: The padlock uses a pin-tumbler locking mechanism for enhanced security.

A: The lock body is constructed of metal with a durable stainless steel cover.

A: Yes, this lock comes with a preset combination that is not changeable. It does not have the key override.

A: Please follow the steps outlined below: Turn the dial 3 times to the right and stop on the first number of the sequence. Turn the dial to the left, pass the first number of the sequence and stop on the second number. Turn the dial to the right and stop on the third number of the sequence. Pull up on the shackle.

A: Yes, this is the 1500D. They are the same product.