Q&A(7)
Q: Can this watch be set to 24-hour time format?
A: Thank you for your question. We are Timex Audio, specializing in the manufacture of alarm clocks. For assistance with Timex watches, please contact customer service at 1-800-448-4639.
submitted byTimex Customer Support - 8 months agoBrand expertA: Thank you for your inquiry. The watch can be set in 12- and 24-hour formats.
submitted byTimex Customer Support - 8 months agoBrand expert
Q: Hi, what size replacement band does this take?
A: Thank you for your inquiry. A band with an 18mm lug size and a similar lug design can fit into the watch. A replacement or comparable band is not sold for the watch on our website, but you may be able to find one in other marketplaces or retailers.
submitted byTimex Customer Support - 1 year agoBrand expert
Q: How durable is the band? It it easy to replace?
A: Thank you for your message. The watch is designed to withstand the rigors of everyday use. The replacement band for the watch is no longer being sold, but the watch can be sent in for a band replacement.
submitted byTimex Customer Support - 3 years agoBrand expert
Q: Is this watch waterproof?
A: Hello, @Melissa M. Thank you for contacting us. The watch is not waterproof but is water-resistant to 100 meters. This means that it is possible to swim or snorkel with the watch on, but it is not appropriate for diving.
submitted byTimex Customer Support - 3 years agoBrand expert
Q: does this watch have a mute function
A: Hello @jessica. Thank you for your inquiry. I apologize but the watch does not have a mute option. But one has the option to turn on and off the "Beep" function. For further assistance or questions, please let me know or call our customer service center at 800-448-4639.
submitted byTimex Customer Support - 4 years agoBrand expert
Q: Do I need to buy a battery with this watch or does it come with one already? Thanks
A: Hello, Eliz. All our watches come with a battery and is ready to be used.
submitted byTimex Customer Support - 4 years agoBrand expert
Q: Is this watch adjustable
A: Hello! Thank you for your question! You may adjust the fit of the band through the watch strap holes.
submitted byTimex Customer Support - 8 years agoBrand expert