Montrose Acacia Wood Patio Rocking Chair Teak: Weather-Resistant, Cushioned, Christopher Knight Home

Hello, Thank you for taking the time to share your feedback regarding your recent purchase of our Montrose Acacia Wood Rocking Chair. We're truly sorry to hear about the challenges you encountered during the assembly process and the inconvenience it caused you. Ensuring a smooth and hassle-free assembly experience is a top priority for us, and we sincerely apologize that your experience fell short of expectations. We understand your frustration, especially considering your previous experience with furniture assembly. It's disheartening to hear that one chair assembled correctly while the other proved to be a nightmare. We can imagine how frustrating it must have been to go through the process of returning and reordering, only to encounter similar difficulties. Your feedback is invaluable to us, and we will thoroughly investigate the assembly process and quality control measures to identify any areas for improvement. We strive to deliver products that meet the highest standards of quality and ease of assembly, and we regret that we missed the mark in this instance. If there's anything specific you'd like to share about the assembly process or if you have any suggestions for improvement, please don't hesitate to let us know. We're here to listen and make things right for you. Additionally, if you require any further assistance with your current chairs or if there's anything else we can do to remedy the situation, please reach out to Target's customer service team. We're committed to your satisfaction and will do everything we can to assist you. Once again, we apologize for the inconvenience and frustration you experienced. Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to address your concerns.