Q&A(24)
Q: I have read reviews of a horrible mildewy odor. Has anyone experienced this?
A: The worst smell ever. So disgusting.. sending back
submitted byMsmunderwood - 11 months agoA: Yes! This rug has a horrible musty smell. Even durring professional cleaning we had to leave the house as it made our home smell terrible.
submitted byjetset6 - 2 years agoA: I don’t think so. Mine was delivered a week ago. I love it so much I’m ordering two more.
submitted byMom in Seattle - 21 days ago
Q: Considering this rug and I wonder how it feels. Does it have a soft or rough hand?
A: Thank you for your inquiry. This is lightweight and soft but durable enough to stand up to foot traffic.
submitted bynuLOOM Rep - 2 years agoBrand expertA: I would honestly say it’s not soft, I’ve had mine for a year now and when walking barefoot on it’s it’s not all the comfy, looks great tho
submitted byadrianne - 1 year agoA: I think it’s more soft than rough. I walk barefoot on it and I like the way it feels (and I have sensitive feet). Mine was delivered a week ago. I love it so much I’m ordering two more.
submitted byMom in Seattle - 21 days ago
Q: Do they still stink ?? In 2025. I want to order but I do not do smells esp musty / mildew
A: I don’t think so. Mine was delivered a week ago. I love it so much I’m ordering two more.
submitted byMom in Seattle - 21 days agoA: Hi there! Thanks so much for your question. Since the rug is made from natural jute and cotton, it might have a light earthy smell at first—that’s totally normal and just part of the natural fibers. The good news is, it usually fades pretty quickly once you unroll it and let it air out for a day or two.
submitted bynuLOOM Rep - 4 months agoBrand expert
Q: What style of interior design does this rug complement?
A: The rug complements various styles, from rustic farmhouse to modern chic, due to its versatile design.
submitted byAI Shopping Assistant - 22 days agoAi generated
Q: What materials are used in the rug's construction?
A: The rug is made from 60% jute and 40% cotton, providing durability and softness.
submitted byAI Shopping Assistant - 22 days agoAi generated
Q: What is the rug's pile height?
A: The rug has a low pile height of 0.25 inches, offering a sleek look.
submitted byAI Shopping Assistant - 22 days agoAi generated
Q: Is this rug suitable for high-traffic areas?
A: Yes, the rug's durable jute-cotton blend makes it ideal for high-traffic areas.
submitted byAI Shopping Assistant - 22 days agoAi generated
Q: How should spills be cleaned on this rug?
A: Blot spills immediately with a clean, dry cloth and spot clean with mild detergent.
submitted byAI Shopping Assistant - 22 days agoAi generated
Q: Can you use a robot vacuum on it?
A: Yes, my roomba does fine on it -
submitted byAnjaMill - 4 months ago
Q: Is the 8x10 really 8x10? This same rug is for sale on other sites and they all list it at 7'6" x 9'6"
A: Hello, thank you for your question. The 8' x 10' size actually measures 7'6" x 9'6".
submitted bynuLOOM Rep - 7 months agoBrand expert