Q&A(27)
Q: I have read reviews of a horrible mildewy odor. Has anyone experienced this?
A: The worst smell ever. So disgusting.. sending back
submitted byMsmunderwood - 1 year agoA: I don’t think so. Mine was delivered a week ago. I love it so much I’m ordering two more.
submitted byMom in Seattle - 5 months agoA: Yes! This rug has a horrible musty smell. Even durring professional cleaning we had to leave the house as it made our home smell terrible.
submitted byjetset6 - 2 years ago
Q: Considering this rug and I wonder how it feels. Does it have a soft or rough hand?
A: Thank you for your inquiry. This is lightweight and soft but durable enough to stand up to foot traffic.
submitted bynuLOOM Rep - 3 years agoBrand expertA: I would honestly say it’s not soft, I’ve had mine for a year now and when walking barefoot on it’s it’s not all the comfy, looks great tho
submitted byadrianne - 2 years agoA: I think it’s more soft than rough. I walk barefoot on it and I like the way it feels (and I have sensitive feet). Mine was delivered a week ago. I love it so much I’m ordering two more.
submitted byMom in Seattle - 5 months ago
Q: Do they still stink ?? In 2025. I want to order but I do not do smells esp musty / mildew
A: I don’t think so. Mine was delivered a week ago. I love it so much I’m ordering two more.
submitted byMom in Seattle - 5 months agoA: Hi there! Thanks so much for your question. Since the rug is made from natural jute and cotton, it might have a light earthy smell at first—that’s totally normal and just part of the natural fibers. The good news is, it usually fades pretty quickly once you unroll it and let it air out for a day or two.
submitted bynuLOOM Rep - 8 months agoBrand expert
Q: Can this rug be used in high-traffic areas?
A: Yes, it is designed for high-traffic rooms like living rooms, dining rooms, and hallways.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: How should I clean this rug to maintain its quality?
A: Vacuum the rug 1-2 times a week on low power and spot clean with mild detergent as needed.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: What thickness does the rug have for placement convenience?
A: The rug has a thickness of 0.45 inches, making it suitable for entryways and under furniture.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: What is the primary material composition of the rug?
A: The rug is made from 60% jute and 40% cotton, providing durability and style.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: Is a rug pad recommended for this product?
A: Yes, using a rug pad is recommended to provide cushioning and prevent slipping on flooring.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: Can you use a robot vacuum on it?
A: Yes, my roomba does fine on it -
submitted byAnjaMill - 8 months ago
Q: Is the 8x10 really 8x10? This same rug is for sale on other sites and they all list it at 7'6" x 9'6"
A: Hello, thank you for your question. The 8' x 10' size actually measures 7'6" x 9'6".
submitted bynuLOOM Rep - 11 months agoBrand expert