Operational Resilience in Practice - by Chris Knox (Hardcover)

About the Book

Increase your organization's operational resilience with this practical guide to embedding effective resilience in business operations.

Book Synopsis

Build operational resilience that helps your organization withstand disruption, meet regulatory expectations and adapt to emerging risks.

Operational Resilience in Practice is a practical guide for operational resilience, operational risk, business continuity and compliance professionals responsible for turning resilience into an effective organizational capability.

Written by former regulator and experienced resilience professional Chris Knox, this book provides practical guidance across the entire operational resilience lifecycle. Drawing on interviews with leading practitioners and real-world examples, it shows how to strengthen resilience while navigating regulatory requirements, including the EU Digital Operational Resilience Act (DORA) and an increasingly complex risk landscape.

Learn how to:
- Define critical services and map their underlying dependencies
- Set impact tolerances and strengthen resilience testing
- Manage outsourcing, cloud, SaaS and concentration risks
- Embed operational resilience into technology and systems architecture
- Prepare for emerging risks, including AI concentration risk

Covering scenario and stress testing, incident response and continuous improvement, Operational Resilience in Practice helps you build a robust resilience program that protects critical services, strengthens decision-making and enables your organization to respond and adapt when disruption occurs.

Themes include: operational resilience, operational risk management, DORA, business continuity, resilience testing, third-party risk

About the Author

Chris Knox is Global Director for Financial Services Regulatory Strategy at Microsoft where he works on issues related to operational resilience, cybersecurity and third-party risk. He was previously at the Bank of England's Prudential Regulation Authority where he conducted supervisory reviews and focused on operational resilience and outsourcing. He is a member of the Financial Services Council at TechUK and is based in London, UK.