Warranty: Lifetime Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 87741650
UPC: 840262399579
Item Number (DPCI): 080-08-3385
Origin: Imported
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Shipping details
Estimated ship dimensions: 0.7 inches length x 4.25 inches width x 7.75 inches height
Estimated ship weight: 0.15 pounds
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This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
It fits great on my phone and doesn't make it too bulky. It doesn't affect the quality of my speaker, like my last phone case, which is good for phone calls.
quality
5.0 out of 5
quality: 5 out of 5
value
4.0 out of 5
value: 4 out of 5
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Worst case ever, 4 mos, broken phone & discolored
1 out of 5 stars
Rocks - 2 years ago
originally posted on otterbox.com
Absolutely no protection. I thought Otterbox was good phone protection. I looked down today and the back of my phone, which I could see through this clear case, is totally cracked. The case is also discoloring. My phone and this case are 4 MONTHS OLD! I have had designer cases that were more for looks than protection thar have protected my previous phones way better than this one.
1 reply from Customer Service Support team - 2 years ago
We're sorry to hear that your Pixel 7 was damaged while encased in one of our Symmetry Series cases. While we create our products to be durable and protective, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. Though we are unable to provide a warranty to your device, as we are not the manufacturer, we would be happy to get a replacement case sent your way. Just give us a call at 1-855-688-7269 and one of our friendly Otters will help you out. Kindly, OtterBox Customer Support
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Case went yellow within four months
2 out of 5 stars
quenj - 2 years ago
originally posted on otterbox.com
This case looked great at first, but now the sides have yellowed. Also, the volume/power buttons are wiggly (they still work well despite this).
1 reply from Customer Service Support team - 2 years ago
Oh no! We're very sorry for any disappointment you may have experienced with the Symmetry Series Clear case for your Pixel 7. We know that you expect more out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We appreciate you taking the time to share all of this with us though. We'd like to see what we can do to make things right by you. Please give our CS team a call at 1-855-688-7269 and they'd be more than happy to go over your warranty replacement options with you. Kindly, OtterBox Customer Support
1 guest found this review helpful. Did you?
Leaves much to be desired.
1 out of 5 stars
phoward131 - 2 years ago
originally posted on otterbox.com
This is the first OtterBox case I've ever purchased. I've always heard they were quality cases but never wanted to spend the prices they're asking. I bit the bullet after purchasing a new pixel 7 and was immediately very dissatisfied. First, the only color option they had for this phone was clear which isn't really my preference but whatever. Secondly, the back of this case is perfectly smooth and almost as slippery as the phone material itself. I want a case to be rubberized and grippy so I'm not worried about dropping it. Third, the power/volume buttons are loose plastic pieces retained in the case instead of cutouts or flexible portions. These things just feel rattly and cheap and when I grip the phone and feel this button movement, it makes me think I've clicked the button every time. The case is bulky, rigid plastic that makes the phone feel so much bigger than it is. I'll be returning this product.
1 reply from Customer Service Support team - 2 years ago
We're sad to hear that you're not loving your Symmetry Series case. It seems like there may have been some confusion, as we have many other series and colors of cases for your Pixel 7. If you are searching for a case with a rubber back, we recommend checking out our Defender Series case, which is one of our faves! We appreciate your feedback regarding this specific case, and we will be sure to pass it along to the proper teams. If you have any other questions or concerns, or if you would like help picking a new case from all of the options we have for your device, just give us a ring at 1-855-688-7269 and we would love to help. Cheers, OtterBox Customer Service
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Great Case
5 out of 5 stars
Jonathan E - 2 years ago
originally posted on otterbox.com
I love this line of cases, they are solid and durable. This specific case for my Pixel 7 has a nice sleek, smooth finish and I have confidence that my phone is safe.
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Does not protect from everyday falls 0 stars
1 out of 5 stars
Sarah - 3 years ago
originally posted on otterbox.com
My brand new Pixel 7 is broken and no longer usable after this case failed to protect it from a fall from my jacket pocket to the ground. No freak accident or crazy story.
1 reply from Customer Service Team team - 3 years ago
We are so sorry to learn of the damage your Pixel 7 sustained during that seemingly mild spill from your jacket pocket. Although distance is certainly one factor when it comes to whether or not things unfold this way, the amount of force and angle upon impact are just a few of the other dynamics that can play a role. Although we put forth every possible effort—from design and materials to manufacturing and post-production testing—to ensure our cases provide the best protection available to limit the potential for such discouraging outcomes, unfortunately, any given incident is still subject to a variety of unique dynamics which are at times beyond our control and prevent us from being able to eliminate all exposure to risk. Our warranty won't be able to help with any device repairs or replacement, though we would very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we will be glad to assist you further. Kindly, OtterBox Customer Service Team
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Otterbox is losing its touch
1 out of 5 stars
Alex - 3 years ago
originally posted on otterbox.com
I had an Otterbox Symmetry case on my last Pixel and it was great. I've always thought of Otterbox as the leading brand in phone cases. A little pricey, but you can spend a little extra and be assured you're getting a great product. But no more... This case falls well short of the mark. Pros: - Good materials. Rubber material is very grippy and keeps the phone in your hand. - Power button is very clicky. Cons: - The volume buttons have absolutely the worst, most unclicky, unsatisfying feeling I can possibly imagine. Did Otterbox test this out at all??? It's a deal breaker. Extremely annoying. - The camera bar is not protected well. It just has a large rectangular opening, when it could be more tailored to the actual phone. There should be smaller cut outs for the cameras, flashlight, and microphone. - There is a raised edge on the front of the case, but it's too small. It's thicker than my screen protector, but just barely. It should stick out more to protect the screen better. - They got rid of the black Symmetry cases. Now, they're only available in clear. Black cases look better in my opinion. But also, clear cases carry light, so whenever the flashlight is on, it lights up the sides of the case, especially close to the flashlight. The result is that the light shines in your eyes even when you're looking at the front of the phone. Bring back the black cases, Otterbox...
1 reply from Customer Service Team team - 3 years ago
We appreciate the candid and thorough feedback on this Symmetry Series Clear case for the Pixel 7. Without rehashing each point of contention, suffice it to say that we will make sure to share your concerns with our quality and design teams for their reference going forward. That won't solve the issues you're having at the moment, but at least your voice will be heard, as we do genuinely look to consumer insight to help drive things forward. If we can be of any other Otter assistance, please feel welcome to give us a call at 1-855-688-7269 and we'll always be happy to help. Best, OtterBox Customer Service Team