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$39.95 when purchased online
Target Online store #3991
About this item
Description
PRODUCT OVERVIEW The OtterBox SYMMETRY SERIES case features the advanced impact protection you've come to expect from OtterBox integrated with a slim and stylish design. With dual-material construction, your mobile devices will receive the benefits of a hard polycarbonate exterior and a rubber impact-absorbing interior. It's hard to believe that the OtterBox SYMMETRY Case provides all this incredible protection while still being purse and pocket-friendly. With beveled edges to protect your screen while your mobile device lays flat and easy-to-install one-piece design, the Symmetry case does it all! KEY FEATURES Dual-material construction provides the ultimate impact protection The internal core helps absorb impact and dissipate shock Beveled edges protect your screen when your phone lays flat Retains access to all ports, buttons, and the camera Slim, stylish design Easy to install PLEASE NOTE: This is a Manufacturer Refurbished OtterBox, refurbished by a Certified OtterBox Refurbisher and an Authorized Distributor.
Model Compatibility: Apple iPhone 14 Pro
Dimensions (Overall): 1.0 inches (H) x 4.0 inches (W) x 7.0 inches (D)
Weight: .18 pounds
Battery: 1 Non-Universal, No Battery Used
Warranty: 90 Day Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 1004069922
UPC: 840262381154
Origin: made in the USA
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 7 inches length x 4 inches width x 1 inches height
Estimated ship weight: 0.18 pounds
item ships from third party seller: A4C
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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2.8 out of 5 stars with 101 reviews
Case
5 out of 5 stars
James - 11 months ago
originally posted on otterbox.com
I like this cell phone case. This is the only case I will use.
Solid case.
5 out of 5 stars
Timm - 1 year ago
originally posted on otterbox.com
Great case. Otterbox always has quality products and the warranty is great
Symmetry Butterfly Clear Case
1 out of 5 stars
Liz G - 1 year ago
originally posted on otterbox.com
Poor Quality. Doesn't fit phone properly so it's loose and already turning yellow and I haven't even put it on my phone
1 reply from Customer Service team - 1 year ago
Hello, Liz! We are so sorry you are experiencing both a discoloration issue and a fit issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty!
A cute and sleek case… but it won’t last too long
3 out of 5 stars
Mari Lu - 1 year ago
originally posted on otterbox.com
This case is cute and sleek but the sides start to detach from the hard plastic back eventually. It lasted me about a year before it started detaching but now it won’t even hold my phone correctly since it’s coming off completely.
1 reply from Customer Service team - 1 year ago
Hello Mari Lu! We’re so sorry to hear about the trouble with your Symmetry Series case! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Would not recommend
1 out of 5 stars
K1309 - 1 year ago
originally posted on otterbox.com
Purchased and used from day one with new iPhone 14pro. Back smashed after falling from about a foot.
1 reply from Customer Service team - 1 year ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Sadly disappointing.
1 out of 5 stars
gottarun11 - 1 year ago
originally posted on otterbox.com
I've used Otterbox cases pretty much exclusively for the last 10 years, but this was my first bad experience with their product. I purchased the case with the phone, and it's lived in the case since it's purchase. Like many reviewers here, the back glass of my iPhone 14pro shattered when it dropped from a about 2.5ft. Pretty disappointed, especially with how much of a hassle it is to replace the back glass on this model iPhone. Hoping to find a better case in the mean time until I can get the glass repaired.
1 reply from Customer Service team - 1 year ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
dont buy
1 out of 5 stars
jpppp - 2 years ago
originally posted on otterbox.com
do not recommend - purchased and the back of the iphone screen shattered while in the case.
1 reply from Customer Service team - 2 years ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Get something heavier duty for a glass backed phon
1 out of 5 stars
Ames - 2 years ago
originally posted on otterbox.com
My phone SHATTERED. It didnt protect it barely at all, I had to get my entire phone replaced. The cameras and entire back glass panel were toast.
1 reply from Customer Service team - 2 years ago
Hello, Ames! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Phone shattered with THE CASE ON!
1 out of 5 stars
Yoyo - 2 years ago
originally posted on otterbox.com
I used to love this case had 3 of them, until one drop with it on and the whole back shattered! I was extremely surprised with otterbox so I reached out to otter box bec “they drop test them” and there’s nothing they can do besides send me a new case which is ok of them but the fact that the phone cracked and there’s no coverage, mind boggling.
1 reply from Customer Service team - 2 years ago
Hello, Yoyo! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
WORST PURCHASE EVER
1 out of 5 stars
kkkevin23 - 2 years ago
originally posted on otterbox.com
NO DO NOT BUY literally fell 2 feet and my entire back glass shattered
1 reply from Customer Service team - 2 years ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Beautiful!!!
5 out of 5 stars
Jamie Lynn - 2 years ago
originally posted on otterbox.com
I love this case. It’s always my go to. It’s so beautiful and i love how the phone color shows through
12 year Otterbox Customer says goodbye!
1 out of 5 stars
Ljg923 - 2 years ago
originally posted on otterbox.com
12 year OtterBox customer here! Bought this case for my iPhone 14 Pro and let me tell you - it’s garbage. I’m not sure what happened to the “leaders in protective phone cases” product, but it is certainly not worth the price, nor is it protective. After my phone slipped from my hands, and fell a measly 2 feet, the entire back glass shattered. I have NEVER had an Otterbox fail me, particularly during such a minor incident. Do yourself a favor - do your research and buy elsewhere. That’s what I’ll be doing.
1 reply from Customer Service team - 2 years ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re always happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Avoid.
1 out of 5 stars
Hecro - 2 years ago
originally posted on otterbox.com
Phone took a 3ft fall off of couch and shattered back glass of iphone 14. Also starts to yellow within a few months
1 reply from Customer Service team - 2 years ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you’d like a new case. That amazing warranty is always available to assist with any yellowing or discoloration experienced with the case.
AVOID!!
1 out of 5 stars
tbase24 - 2 years ago
originally posted on otterbox.com
My iPhone shattered inside this case, and then Otterbox refused to help get a replacement phone. Go with another brand.
1 reply from Customer Service team - 2 years ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Phone shattered in pocket, case falling apart
1 out of 5 stars
Rjrea5 - 2 years ago
originally posted on otterbox.com
I ordered an otter box because it’s allegedly the best. Nope, back of my phone shattered from mild walking around? I really don’t even know. I didn’t drop it but out of nowhere my phone was shattered. Now the case is falling apart out of nowhere and doesn’t even hold the phone in.
1 reply from Customer Service team - 2 years ago
Hello! We're sorry to hear about your damaged device. Our cases are very protective, but some variables can't be predicted. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Do not purchase
1 out of 5 stars
KevinW - 2 years ago
originally posted on otterbox.com
For a $110, you would expect a 2.5 foot drop to be absorbed by the case. NOPE. Back of the new phone is completely shattered. Will never buy Otterbox again. Overpriced garbage.
Love it!!
5 out of 5 stars
Beelonging - 2 years ago
originally posted on otterbox.com
I feel bad for all the bad reviews. I have nothing but glowing reviews. I’ve had my case and phone for more than 9 months and dropped it countless times on many surfaces and it hasn’t cracked. The chai color hasn’t been altered by any of my clothing. I love this case!!
Waste of money
1 out of 5 stars
YYNY - 2 years ago
originally posted on otterbox.com
I’m extremely dissatisfied with my purchase. I got a new phone because my prior one got shattered from a one foot drop with a case that didn’t do its job. So I specifically chose Otterbox for my new case. However the phone was dropped from a foot from the ground and it completely shattered the back of my phone. My phone even slipped out of the case. It’s so shattered that only 1 square inch of my phone is unefffected. Going forward I will never purchase from this company and tell my friends not to do so either.
1 reply from Customer Service Support team - 2 years ago
Hi there. We're sorry to hear that your iPhone 14 Pro was damaged while in one of our Symmetry Series cases. While we create our products to be durable and protective, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. Though we are unable to provide a warranty to your device, as we are not the manufacturer, we would be happy to get a replacement case sent your way. Just give us a call at 1-855-688-7269 and one of our friendly Otters will help you out. Kindly, OtterBox Customer Support
Shattered iPhone in this case
1 out of 5 stars
mikki123 - 2 years ago
originally posted on otterbox.com
Do not buy this case it is not protective at all. Dropped from roughly 2.5 feet and shattered the back of my phone. The case also claims to be engineered to stay clear yet mine was discoloured after less than a month of use. This case is nothing but disappointing.
1 reply from Customer Service Support team - 2 years ago
Hi there. We're sorry to hear that your iPhone 14 Pro was damaged while in one of our Symmetry Series cases and that your case was yellowed. While we create our products to be durable and protective, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. Though we are unable to provide a warranty to your device, as we are not the manufacturer, we would be happy to get a replacement case sent your way. Just give us a call at 1-855-688-7269 and one of our friendly Otters will help you out. Kindly, OtterBox Customer Support
Worst Experience with an Otterbox Case
1 out of 5 stars
Denise - 2 years ago
originally posted on otterbox.com
I bought this case for my iphone 14 pro. It is 4 months old. I dopped it this morning, and the back shattered. So much for Otterbox and their protection. From what I've read on the reviews just now, Otterbox will not even stand behind their product and offer to pay for repairs. Otterbox has just lost this loyal customer and her husband. We will also be sharing it with all of our friends.
1 reply from Customer Service Support team - 2 years ago
Hello there Denise. We're sad to hear your iPhone 14 Pro suffered from such damage under the watch of one of our Symmetry Series cases. With that said, while we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. While we cannot extend our warranty to your device, as we are not the manufacturer, we would love to send you a brand-new case so you can get a fresh start once your phone is repaired. Just give us a ring at 1-855-688-7269 and we would be happy to help. Kindly, OtterBox Customer Support