A: Hi! Can I use this product with a Hoover smart wash cleaning machine?

A: The Bissell website says you can use the with the hydrosteam carpet cleaner

A: Hi Francisco. No, you need a formula designed for the BISSELL CrossWave and SpinWave models.

A: To keep the machine performing properly, stick with formulas labeled portable, Little Green, or spot & stain cleaners. If there’s ever doubt, our Consumer Care team can help confirm at support.bissell.com.

A: Yes—you do need to mix it with water. The BISSELL 2X Deep Clean + Refresh formula is a concentrated solution, so it should be diluted according to the fill lines on your carpet cleaner’s tank. This helps ensure effective cleaning while protecting your machine and carpets. If you ever need help with the exact ratios, BISSELL Consumer Care is available at 1‑800‑237‑7691.

A: Yes—you do need to mix it with water. The BISSELL 2X Deep Clean + Refresh formula is concentrated and should be diluted using the fill lines on your carpet cleaner’s tank. Mixing it properly helps it clean effectively while protecting both your carpet and the machine.

A: Great question! For the BISSELL 2X Deep Clean + Refresh Carpet Cleaner Formula (model 1052), you'll typically use about 2.5 oz (or 5 capfuls) per full tank of clean water in most upright carpet cleaners. Always check your machine’s fill lines or user guide to be sure—it may vary slightly by model.

A: Great question, Icela! This formula is made for upright carpet cleaners and isn’t recommended for portable machines like the Little Green Max Pet. For best results, we suggest using a BISSELL formula specifically designed for portable deep cleaners.

A: Great question, fef. Yes, this formula is designed with families in mind—it contains no heavy metals, phosphates, or dyes, and it's made with biodegradable detergents. While it's safe to use around kids when used as directed, we always recommend keeping cleaning products out of reach and allowing carpets to dry fully before letting children play on them.

A: Thanks for your question. The BISSELL 2X Deep Clean + Refresh Formula (1052) is designed for use in upright carpet cleaners, not dry vacuums.

A: Thanks for your question. Yes, the BISSELL 2X Deep Clean + Refresh Formula (1052) is safe to use on upholstery, including couches—as long as your machine is designed for upholstery cleaning. Be sure to test the formula on a small, hidden area of the fabric first to ensure colorfastness.

A: Thanks for your question, Becky! To wash your carpet with the ProHeat 2X, make sure the tank is filled with water and formula, then set the dial to “Clean” or “Heavy Traffic” depending on how deep a clean you need. Recline the handle, turn the machine on, and press the trigger while making slow passes over the carpet. Release the trigger to suction up the water and help the carpet dry. Please give us a call if you need further assistance ag 1-800-237-7691.