Q&A(9)
Q: does this send an alert to your smart phone?
A: Thank you for reaching out. This device will not send an alert to your smartphone. If you have any additional questions or concerns, please don't hesitate to reach us at reviews@firstalert.com or contact our Support Team at 1 (800)-323-9005.
submitted byFirstAlertProductExpert - 5 years agoBrand expertA: No, it just talks to your other smoke detectors
submitted byWestCoastBestCoast - 5 years agoA: No, it just interconnects with other smoke detectors in your house.
submitted byWestCoastBestCoast - 5 years agoA: To get alerts on your phone, get the zwave enabled model of this detector and a zwave hub. I use it with the Ring Alarm hub and it does send alerts to my phone as well as auto dispatch fire dept.
submitted byFrankyShops - 3 years ago
Q: How effective is the feature that screens out cooking smoke?Although I am not a cook who creates burned food, current units. I get lost of false alarms with I'd be interested in hearing from actual users who have experience.
A: Thank you for your question. We apologize for any inconvenience. We recommend not placing smoke alarms near the following areas: • In air streams near kitchens. Air currents can draw cooking smoke into the sensing chamber of a Smoke Alarm near the kitchen. Alarm should be located 20ft from combustion sources • In very damp, humid or steamy areas, or directly near bathrooms with showers. Keep units at least 10 feet (3 meters) away from showers, saunas, dishwashers, etc. With that said, please don't hesitate to reach out to us at First Alert at at 1 (800)-323-9005 with any additional questions or concerns. We look forward to hearing from you.
submitted byFirstAlertProductExpert - 4 years agoBrand expertA: Thank you for your question. Our SCO501CN is photoelectric which is generally better near the kitchen. However, the kitchen air flow has a lot to do with it.
submitted byMoscoe Group - 4 years agoBrand expert
Q: If the kitchen alarm goes off will all of the linked alarms say "smoke detected in kitchen" or will they just beep?
A: It will only beep. no voice on this one.
submitted byLeslie - 4 years agoA: Thank you for your question. This unit has voice alarm with 11 programmable locations to tell you where the danger is so you can choose the best evacuation route with loud, 85-decibel siren sounds to alert you to danger.
submitted byFirstAlertProductExpert - 4 years agoBrand expert
Q: what kind of battery does it take? AA, AAA, other
A: Thank you for reaching out. This detector takes AA batteries. If you have any additional questions or concerns, please don't hesitate to reach us at reviews@firstalert.com or contact our Support Team at 1 (800)-323-9005.
submitted byFirstAlertProductExpert - 5 years agoBrand expertA: AA batteries are included.
submitted byDeane Pitmon - 5 years ago
Q: how do you change batteries in this detector?
A: Thank you for your question, Taruno. This unit features a slide out battery compartment, located on the perimeter of the unit. If you have any additional questions or concerns, please don't hesitate to reach out to us directly at First Alert Customer Support at 1 (800)-323-9005.
submitted byFirstAlertProductExpert - 2 years agoBrand expert
Q: does this model connect with model SCO500?
A: Thank you for your question. This model will wirelessly connect to the SCO500. If you have any additional questions, please don’t hesitate to reach out directly to our Support Team at First Alert.
submitted byFirstAlertProductExpert - 3 years agoBrand expert
Q: How does this alarm attach to wall
A: Thank you for your question. When installing on the wall, the top edge of Smoke Alarms should be placed between 4 inches (102 mm) and 12 inches (305 mm) from the wall/ceiling line. If you have any additional questions, please don’t hesitate to reach out directly to our Support Team at First Alert.
submitted byFirstAlertProductExpert - 3 years agoBrand expert
Q: Can it work as a stand-alone smoke detector (i.e. not wired to anything else in the home)?
A: Thank you for your question. This unit is fully functional on its own.
submitted byFirstAlertProductExpert - 4 years agoBrand expert
Q: Is the smoke detector on this alarm both photoelectric and ionization?
A: Thank you for your question. This unit features photoelectric smoke-sensing technology optimized to detect larger smoke particles produced by smoldering fires, and an electrochemical carbon monoxide sensor.
submitted byFirstAlertProductExpert - 4 years agoBrand expert