SLF Shiatsu Pro Shoulder Massager

A: Hi, thanks for reaching out about SLF Shiatsu Pro Shoulder Massager The manufacturer of this device is the Target Plus Reseller SLF. To obtain their direct contact information please reach out to Target Guest Services at 1.800.591.3869. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about SLF Shiatsu Pro Shoulder Massager The SLF Shiatsu Pro Shoulder Massager cannot be used while it is charging. The device is designed with safety protocols that cause it to automatically shut off or fail to start when connected to a charger, ensuring the battery does not overheat during use If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about the SLF Shiatsu Pro Shoulder Massager Excessive Downward Pressure: If you are actively pulling down on the arm straps to apply deep pressure, the massager may interpret this as a motor obstruction or overload and shut off to prevent damage. Since you said it was charging for a few hours, the problem is most likely related to the charging system. Contact Customer Support: Since it sounds like a new item with a persistent power failure, you should contact the manufacturer (SLF) for a warranty replacement or refund. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.