Sony WHCH520/B Bluetooth Wireless Headphones with Microphone - Black
$69.99
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Guests are saying
These headphones offer impressive sound quality and long battery life, making them a great choice for guests who enjoy music or podcasts on the go. They are comfortable to wear for extended periods and easy to connect to devices. Many guests appreciate their lightweight design and value for money, making them suitable for various activities, from workouts to casual listening. However, some guests noted minor issues with fit and volume levels.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1517 reviews
64% would recommend
189 recommendations
3 out of 5 stars
Thumbs down graphic, would not recommend
12 September, 2026Verified purchase
Short Lifespan
These have been great headphones. Comfortable, good battery life - at first, great sound. I purchased them one year ago and suddenly they no longer charge. They're just dead. Return and warranty window has closed. Not such a good deal for such a short lifespan.
5 out of 5 stars
Thumbs up graphic, would recommend
11 September, 2026Verified purchase
(no review title)
The sound quality and how long it holds a charge.
5 out of 5 stars
Thumbs up graphic, would recommend
8 September, 2026Verified purchase
Great value
Bought them for my kids and they love them. Even though they don't say noise canceling, when my daughter has them on listening to music she can not hear me. They have a great battery life as well. My daughter uses them for school and they stay charged the whole day into the night.
5 out of 5 stars
8 September, 2026
originally posted on sony.com
Great headphones
I'm very pleased with the headphones, the sound quality is really good, and connectivity is easy.Great headphones.
5 out of 5 stars
6 September, 2026
originally posted on sony.com
Great- really happy
I bought these recently for walking and I love them. The sound quality is great, connectivity was easy. Comfort wise great but they do get a little hot sometimes. Will be great for winter
5 out of 5 stars
6 September, 2026
originally posted on sony.com
Exactly as described
the battery life on these headphones is excellent,very comfortable to wear,very flexible, and love the sound, and very fast connecting.
5 out of 5 stars
6 September, 2026
originally posted on sony.com
Great purchase
great purchase really affordable and does the job!
3 out of 5 stars
5 September, 2026
originally posted on sony.com
Good but room for improvement
I love the colour, they look really cool. But there’s a couple of little niggles: it would be so much better if I could skip songs with the short press and change the volume with the long press. It’s really annoying you can’t skip multiple songs quickly so I’ve found I’ve been doing it on my phone or just listening to naff songs if I can’t get to my phone. Also I’ve been wearing them back to front as I kept pressing against the power button and turning them off when adjusting the top.
1 reply from Sony UK team - 2 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-CH520, and happy with the quality we always aim to deliver! Yet, we're sorry to learn that you're experiencing difficulties with the buttons. We appreciate your feedback regarding the button functions. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser). Ismail @Sony Support UK
5 out of 5 stars
2 September, 2026
originally posted on sony.com
Sony headphones
Fab headphones really comfortable and sound is amazing
4 out of 5 stars
1 September, 2026
originally posted on sony.com
Headphones
Very happy with my headphones. Easy to pair up and comfortable to wear
1 reply from Sony support team team - 9 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH520. We hope you continue to enjoy it for years to come! If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
1 September, 2026
originally posted on sony.com
Great product
Love it. Great sound quality and comfy to use. Very happy.
5 out of 5 stars
31 August, 2026
originally posted on sony.com
Great features
I was amazed with the performance with the sound and features
5 out of 5 stars
Thumbs up graphic, would recommend
30 August, 2026Verified purchase
(no review title)
Sound quality is great! Battery life has lasted me weeks. It’s comfortable to wear.
5 out of 5 stars
29 August, 2026
originally posted on sony.com
Best first sony headphones
I bought these a few weeks ago for my daughter and she loves them. The comfort of wearing them,the colour so nice and subtle. Even the sounds quality for the price I paid it’s outstanding. Durability is even amazing in them and easy to connect on any device. I would buy them again and again and the quality of service from Sony ! Theynever fail
4 out of 5 stars
29 August, 2026
originally posted on sony.com
Great value for money
Great value for money, mic drops sometimes but overall strong quality, bought 2 pairs! Blue and black are gorgeous
1 reply from Sony support team team - 12 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-CH520. We hope you continue to enjoy it for years to come! However, we’re sorry to hear that the microphone occasionally drops out. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality. We'd also recommend following the below steps: 1- Make sure that the headset is updated: https://cutt.ly/irCCtPgb 2- Reset the headset: https://cutt.ly/GrCCt1KO 3- Initialize your headset: https://cutt.ly/JrCCyauC If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
5 out of 5 stars
28 August, 2026
originally posted on sony.com
Headfones
Happy with product comfy to wear and sound okay. Light weight
5 out of 5 stars
Thumbs up graphic, would recommend
25 August, 2026Verified purchase
Great buy
Honestly these headphones surprised me. Good sound quality and they’re actually loud. Not uncomfortable and battery life is really good too. I like these better than my pair that cost 4x as much.
3 out of 5 stars
Thumbs down graphic, would not recommend
20 August, 2026Verified purchase
(no review title)
Volume is quite low. And too big for my head.
4 out of 5 stars
18 August, 2026
originally posted on sony.com
Weak spot in product design
I really like this product. It’s really easy to use but the only problem is there is a weak part of the headphones where the ear attachment is and mine has snapped off regardless of this product weakness I have bought this model again.
1 reply from Sony UK team - 22 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-CH520. Yet, we're sorry to learn that your previous headset snapped. Please make sure to follow the instructions at the following link to avoid causing any damage to the headset: https://cutt.ly/xyfyfrtY Furthermore, if you need any further assistance, feel free to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser). Menna @Sony Support UK
2 out of 5 stars
Thumbs down graphic, would not recommend
18 August, 2026Verified purchase
Good for seven months.
Originally pleased with this product. Purchased in February. Dead (no longer recharges) in August. Just started to access the 'limited one year warranty' process to see what happens. Crossing fingers I'll get at least a replacement.