Q&A(5)
Q: Could this be used on a thick carpet and still be stable? Thanks
A: Hi Marsha c - Thanks for your question! The Step Original Health Club Step can be used on any type of flooring, including carpet! I hope this helps!
submitted byProductExpert - 2 years agoBrand expert
Q: what is the name of the company that makes this product?
A: Hi Mrs O - Thanks for your question! The Step Original Health Club Step is made by US Weight, a division of Escalade Sports. I hope this helps!
submitted byProductExpert - 3 years agoBrand expert
Q: Does this come with 4 risers, 2 for each side?
A: Hi Samara - Thanks for your question! Yes, The Step Original Health Club Step does comes with 4 risers. I hope this helps!
submitted byProductExpert - 6 years agoBrand expert
Q: why I received the BLACK color risers? I believe the four risers are PURPLE on the picture? Am I get the wrong one?
A: Hello Beye - Thanks for your question an reaching out. The risers should be purple as advertised. Please contact our customer service team at 1-800-467-1421 anytime M-F between 8am-5pm CST to help get this resolved. I hope this helps.
submitted byProductExpert - 6 years agoBrand expert
Q: Can you tell me if this comes with a workout video. Some reviews say it does and one says it doesn’t.
A: Hi Julia - Thanks for your question! The Step Original Health Club Step with Streaming Video Links no longer comes with a DVD, but inside the box is a link to our website where a number of streaming videos can be found! I hope this helps!
submitted byProductExpert - 5 years agoBrand expert