What types of plans does Total Wireless offer? Total Wireless offers the following plans with the included benefits: Total 5G+ Unlimited - $65 Plan
Unlimited talk, text, and data
Unlimited hotspot (5 Mbps)
A $200 upgrade bonus for your next 5G device after 12 months of service (must be enrolled in Total Rewards)
International calling to 85+ destinations
Texting to 200+ destinations
Roaming in Canada, Mexico, and 15 countries
An additional $10 long-distance credit to 120+ destinations
Disney+ subscription
Total 5G Unlimited - $55 Plan
Unlimited talk, text, and data
15GB of mobile hotspot
A $200 upgrade bonus for your next 5G device after 12 months of service (must be enrolled in Total Rewards)
International calling to 85+ destinations
Texting to 200+ destinations
Roaming in Canada, Mexico, and 15 countries
Disney+ subscription included for 6 months
Base 5G Unlimited - $40 Plan
Unlimited talk, text, and data
5GB of mobile hotspot
A $200 bonus device credit for your next 5G device after 12 months of service (must be enrolled in Total Rewards)
What types of features do all Total Wireless plans offer?
Total Wireless’ service plans include the following:
Unlimited talk
Unlimited text
Unlimited data
Mobile hotspot (data allowance varies by plan)
A $200 upgrade bonus for your next 5G device after 12 months of service (must be enrolled in Total Rewards)
International calling to 85+ destinations
Texting to 200+ destination
Roaming in Canada and Mexico
The option to get a fourth (4th) line at no additional cost
Which types of plans offer access to the 5G Ultra Wideband network?
Currently (as of January 2021), all existing Total Wireless plans support 5G. You do not need any new plans or add-ons to use 5G. If I’m a Total by Verizon Customer, how will my service be impacted?
Existing customers with Total by Verizon service may continue to redeem Total by Verizon legacy plans. Any new activations will have to be on a Total Wireless plan.
If you decide to switch to a Total Wireless plan, you will continue to receive reliable, no-contract, no credit check wireless service. You will continue to enjoy Verizon’s network at a great value that fits your lifestyle.
If you would like to switch to a new Total Wireless plan, you can:
Visit a Total Wireless location
Call 1-866-663-3633
Go to totalbyverizon.com
How can I save 50% on plans when i bring my own phone?
Offer applies to new customers who activate on a BYO device. After five (5) consecutive years, promo becomes subject to cancellation at Total Wireless’ discretion. Bring Your Own Phone requires a compatible, unlocked device and SIM. Additional terms may apply. Check compatibility at https://totalwireless.com/activate.byop.landing.serviceprovider. How do I bring my own phone?
Bringing your own phone is easy If your phone is compatible, simply:
Choose a great plan for you. Pay less than $30/mo for four lines on the Total 5G Unlimited plan
Select a SIM. Get great services on your current phone with an eSIM or physical SIM kit.
Activate Service. That’s it!
Will I be able to use the My Account app?
Yes! You can still use the My Total Account app. You will be able to continue using My Account, your login credentials remain the same.
We do encourage you to log into your account and make sure that all your important information is up-to-date. This includes your:
Email address
Auto Pay information
Primary payment information
And that all lines are enrolled in Auto Pay
What is the Lifeline program?
Lifeline is the FCC’s program to help make communications services more affordable. You might qualify. If your household is eligible, the national Lifeline program provides the following discounts:
$10 per month on any monthly smartphone, hotspot, or tablet plan with at least 4.5GB of data
Up to $35 per month on any monthly smartphone, hotspot, or tablet plan with at least 4.5GB of data on qualifying Tribal Lands
What do I get with Autopay?
Never worry about a payment again.
Get exclusive discounts with select plans.
Receive notifications before and after each transaction.
Dropout without paying any penalties or fees.
Earn double points with each Auto-Refill transaction
Are all taxes & fees includes with Total Wireless plans?
Customers want to know exactly what they are going to pay, and with Total Wireless, what you see is what you pay. All taxes and fees are included with your plan prices.
Is there any additional cost to adding a fourth line?
No. Total Wireless gives you the option to add a fourth (4th) line to your Multiline plan at no additional cost.
You will see a $15 charge on your fourth line and a $15 credit on your first line. This means you will get your fourth line at no additional cost. What happens if I want to change plans?
You can change your plan at any time to the new Total Wireless rate plans. If you change your plan you will be able to take advantage of all of the benefits of the Total Wireless plans.
If you change your plan ON your service end date, you will pay for one full month of service. You will also receive the plan’s full benefits.
If you change your plan BEFORE your service end date, your service may be prorated from the time of the plan change. You will also lose any balance from your previous plan.
If you change from a RETIRED plan to a new Total Wireless plan, you cannot revert to the retired plan.
Note: You may have other lines on your account that are receiving discounts or grouped services. If you change your plan, there may be an impact on your current promotions.
