Paperback Books

Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - by Will Guidara (Paperback)

Powerful Phrases for Effective Customer Service - by Renee Evenson (Paperback)

The Art of Customer Service - by Patrick Sanchez (Paperback)

Transforming Customer-Brand Relationships - by Christina Garnett

Award Winning Customer Service - by Renee Evenson (Paperback)

Customer Service Training 101 - 3rd Edition by Renee Evenson (Paperback)

For the Win, Revised and Updated Edition - 2nd Edition by Kevin Werbach & Dan Hunter (Paperback)

Scoring Points - 2nd Edition by Ken Russell & Eric Barends & Tim Phillips (Paperback)

Onboarding Matters - by Donna Weber (Paperback)

Building Great Customer Experiences - (Beyond Philosophy) by Colin Shaw & John Ivens (Paperback)

Customers for Life - by Carl Sewell & Paul B Brown (Paperback)

Great Customer Service on the Telephone - (Worksmart Series) by Kristin Anderson (Paperback)

Ignore Your Customers (and They'll Go Away) - by Micah Solomon (Paperback)

Delivering Knock Your Socks Off Service - 5th Edition by Performance Research Associates (Paperback)

The Customer-Driven Marketing Handbook - by Fab Giovanetti

Marketing Services - by Leonard L Berry (Paperback)

Secret Service - by John Dijulius (Paperback)

Extra Mile - by Tycho Press (Paperback)

Checking In - by Stephen J Cloobeck (Paperback)

The Customer Centricity Playbook - by Peter Fader & Sarah E Toms (Paperback)

The Customer-Base Audit - by Peter Fader & Bruce G S Hardie & Michael Ross (Paperback)

How to Mind-Read Your Customers - (Using Insights from Psychology to Increase Sales and Develop) 2nd Edition by David P Snyder (Paperback)

Customer Loyalty - (Jossey-Bass Business & Management) 2nd Edition by Jill Griffin (Paperback)

Delight Your Customers - by Steve Curtin (Paperback)