Paperback Books

Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - by Will Guidara (Paperback)

The Delivering Knock Your Socks Off Service - 5th Edition by Performance Research Associates (Paperback)

Customer Service Training 101 - 3rd Edition by Renee Evenson (Paperback)

Salesforce for Dummies - 8th Edition by Liz Kao & Jon Paz (Paperback)

The Powerful Phrases for Effective Customer Service - by Renee Evenson (Paperback)

The Customer Service Survival Kit - by Richard Gallagher (Paperback)

Secret Service - by John Dijulius (Paperback)

The Customer of the Future - by Blake Morgan (Paperback)

The Art of Customer Service - by Patrick Sanchez (Paperback)

How to Win Customers and Keep Them for Life - by Michael LeBoeuf (Paperback)

The Customer-Base Audit - by Peter Fader & Bruce G S Hardie & Michael Ross (Paperback)

Driving Your Income - by Kenneth James Lucci (Paperback)

Broken Windows, Broken Business - by Michael Levine (Paperback)

Customer Centricity - by Peter Fader (Paperback)

Customers for Life - by Carl Sewell & Paul B Brown (Paperback)

Ignore Your Customers (and They'll Go Away) - by Micah Solomon (Paperback)

Customer Experience 3.0 - by John Goodman (Paperback)

Onboarding Matters - by Donna Weber (Paperback)

The Culting of Brands - by Douglas Atkin (Paperback)

The Customer Service Activity Book - by Darryl S Doane & Rose D Sloat (Paperback)

For the Win, Revised and Updated Edition - 2nd Edition by Kevin Werbach & Dan Hunter (Paperback)

Samurai Selling - 6th Edition by Chuck Laughlin (Paperback)

Checking In - by Stephen J Cloobeck (Paperback)

Strategic Customer Service - by John Goodman (Paperback)