Paperback Books

Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - by Will Guidara (Paperback)

The Delivering Knock Your Socks Off Service - 5th Edition by Performance Research Associates (Paperback)

Building Great Customer Experiences - (Beyond Philosophy) by Colin Shaw & John Ivens (Paperback)

The Customer-Base Audit - by Peter Fader & Bruce G S Hardie & Michael Ross (Paperback)

The Powerful Phrases for Effective Customer Service - by Renee Evenson (Paperback)

High-Tech, High-Touch Customer Service - by Micah Solomon (Paperback)

The Hospitality Mentality - by Josh Liebman (Paperback)

The Culting of Brands - by Douglas Atkin (Paperback)

Secret Service - by John Dijulius (Paperback)

The Customer Service Survival Kit - by Richard Gallagher (Paperback)

Customer Service Training 101 - 3rd Edition by Renee Evenson (Paperback)

Customers for Life - by Carl Sewell & Paul B Brown (Paperback)

Onboarding Matters - by Donna Weber (Paperback)

Sell Without Selling Out - by Andy Paul (Paperback)

The Nordstrom Way to Customer Experience Excellence - 3rd Edition by Robert Spector & Breanne O Reeves (Paperback)

How to Win Customers and Keep Them for Life - by Michael LeBoeuf (Paperback)

Ignore Your Customers (and They'll Go Away) - by Micah Solomon (Paperback)

Brand Real - by Laurence Vincent (Paperback)

The Customer-Driven Marketing Handbook - by Fab Giovanetti

From Entrance To Exit - by Valerie Russell (Paperback)

What to Say to a Porcupine - by Richard Gallagher (Paperback)

The Experience Maker - by Dan Gingiss

Customer Success Essentials - by Kellie Lucas (Paperback)

The Great Customer Service on the Telephone - (Worksmart Series) by Kristin Anderson (Paperback)