Paperback Books

Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - by Will Guidara (Paperback)

Customers for Life - by Carl Sewell & Paul B Brown (Paperback)

7L: The Seven Levels of Communication - by Michael J Maher (Paperback)

Customer Advocacy That Counts - by Alison Bukowski

The Nordstrom Way to Customer Experience Excellence - 3rd Edition by Robert Spector & Breanne O Reeves (Paperback)

Customer Service Training 101 - 3rd Edition by Renee Evenson (Paperback)

The Powerful Phrases for Effective Customer Service - by Renee Evenson (Paperback)

Secret Service - by John Dijulius (Paperback)

Satisfaction - by Chris Denove & James Power (Paperback)

Customer Centricity - by Peter Fader (Paperback)

Onboarding Matters - by Donna Weber (Paperback)

Building Great Customer Experiences - (Beyond Philosophy) by Colin Shaw & John Ivens (Paperback)

The Customer Service Survival Kit - by Richard Gallagher (Paperback)

AI Strategy for Sales and Marketing - 2nd Edition by Katie King (Paperback)

The Delivering Knock Your Socks Off Service - 5th Edition by Performance Research Associates (Paperback)

For the Win, Revised and Updated Edition - 2nd Edition by Kevin Werbach & Dan Hunter (Paperback)

How to Win Customers and Keep Them for Life - by Michael LeBoeuf (Paperback)

Close That Sale! - by Brian Tracy & Michael Tracy (Paperback)

The Customer of the Future - by Blake Morgan (Paperback)

7 Lessons in Customer Care - by Di McLanachan (Paperback)

Ignore Your Customers (and They'll Go Away) - by Micah Solomon (Paperback)

Broken Windows, Broken Business - by Michael Levine (Paperback)

Marketing Services - by Leonard L Berry (Paperback)

The Culting of Brands - by Douglas Atkin (Paperback)