If you are experiencing problems signing in to the Target app, you may need to clear the cache for your internet browser.
Note: The clear history and clear cookies and cache may appear separate options, depending upon what internet browser you are running.
Android device
- Locate internet browser in Settings, then select More settings.
- Select PRIVACY, then select Delete browsing history.
- Confirm delete.
- Verify Accept cookies is enabled.
- Select ADVANCED, then make sure JavaScript is enabled.
iOS devices
- From the Home screen, select the Settings icon.
- Locate and select Safari.
- Select Clear History and Website Data.
- Confirm clearing.
- Make sure Block All Cookies is disabled under PRIVACY & SECURITY.
- Select Advanced, then enable JavaScript.
- Once these steps have been completed, relaunch Safari, then relaunch the Target app and attempt to sign in.
Additional Troubleshooting Steps
If issues persist, try the following:
- Disabling any VPN software.
- Disable any ad-blocking software, including standalone apps and those with integrated Safari content blockers.
- Disable any network proxying software.
- Try disabling Wi-Fi and using a cellular network connection.
- Try using a home Wi-Fi network or Target Guest Wi-Fi, not using any work or public Wi-Fi networks.
Why am I seeing Still loading... or Something went wrong on Target.com or in the Target app?
- Target may briefly display a Still loading... message while automatically verifying that browsing activity appears to be from a real guest and not automated traffic.
You do not need to:- Complete a puzzle
- Enter a code
- Select images
- Note : In most cases, the page will continue loading after a few seconds.
- If the automatic check cannot be completed, you may see:
- Something went wrong
- Please try again in a bit or use another device
- These protections help safeguard Target.com and the Target app from automated activity that can affect:
- Guest accounts
- Checkout
- Promotions
- Inventory availability
- Site performance
What should I do first?
- If You See "Still loading..."
- Wait a few seconds for the page to finish loading.
- If the Message Does Not Go Away or You See "Something went wrong"
- Refresh the page and try again.
- Close and reopen your browser or the Target app.
- Wait a few minutes and try again.
- Try another device.
Why am I seeing this message?
- You may see a loading or error message if Target is automatically checking your browser, device, or network connection.
- This can sometimes occur because of:
- VPN software
- Ad-blocking or privacy software
- Network proxying software
- Disabled cookies or JavaScript
- Work, school, or public Wi-Fi networks
- Repeated browsing, sign-in, or checkout attempts
Desktop website troubleshooting
- If the message does not go away on Target.com from a desktop or laptop computer:
- Refresh the page and try again.
- Make sure cookies are enabled in your browser.
- Make sure JavaScript is enabled in your browser.
- Disable any VPN software.
- Disable any ad-blocking or privacy-blocking browser extensions.
- Disable any network proxying software.
- Try using a different browser, such as Chrome, Safari, Firefox, or Microsoft Edge.
- Clear your browser cache and cookies, then return to Target.com and try again.
- Try using a home Wi-Fi network instead of a work, school, or public Wi-Fi network.
- Restart your browser or computer and try again.
Note : If you had previously enabled privacy settings, such as a universal opt-out signal, you may need to re-enable those settings.
Mobile website troubleshooting
- If the message does not go away on Target.com from a mobile browser:
- Refresh the page and try again.
- Close and reopen your mobile browser.
- Make sure cookies are enabled.
- Make sure JavaScript is enabled.
- Disable any VPN software.
- Disable ad-blocking apps or browser content blockers.
- Disable any network proxying software.
- Switch from Wi-Fi to a cellular network.
- Use a home Wi-Fi network or Target Guest Wi-Fi instead of a work, school, or public Wi-Fi network.
- Clear your browser cache and cookies, then try again.
Note : If you had previously enabled privacy settings, such as a universal opt-out signal, you may need to re-enable those settings.
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