Q&A(13)
Q: Mold grows in the straw, can these cups be boiled to try to remove the mold? the cleaning utensil can't reach the mold. Thabk you.
A: The straw is very narrow, and boiling water won’t flow through. A water jet from a sink sprayer or a rigid strand such as a bristle from a broom can push residue out.
submitted byFleetside Garage - 2 years agoA: Good afternoon, for assistance with the Click Lock Weighted Straw Trainer Cup please kindly reach out to our Customer Satisfaction team directly. Phone: 800.344.2229 Text: 805.344.2229 Email: Cserv@munchkin.com
submitted byMunchkin - 3 years agoBrand expertA: I use in my sterilizer and dishwasher and it’s come out good also use a straw cleaner.
submitted by - 1 month ago
Q: If my baby hold the cup up side down, will it leak ?
A: It will drip slightly from the weight of the liquid in the straw. You can flip the top lid closed, and it will pinch the straw shut and stop the drip.
submitted byFleetside Garage - 2 years agoA: Good afternoon Shreyas, the Munchkin Click Lock Weighted Straw Trainer Cup will not leak even if its upside down.
submitted byMunchkin - 5 years agoBrand expertA: Yes it leaks along when it’s laying down
submitted by - 1 month ago
Q: It is so hard to suck any liquid out of this cup? I can barely get milk out, let alone my 20 month old. Is there something I can do to fix this?
A: Hello, For assistance with your Munchkin 7oz Weighted Straw Sippy Cup, please kindly reach out to our Customer Satisfaction Team directly. Phone: 800.344.2229 Text: 805.344.2229 Email: cserv@munchkin.com
submitted byMunchkin - 7 years agoBrand expertA: The straw is very thin, and Munchkin states it is for a 6+ month old. Once they get to about 12-18 months, the straw flow is too small.
submitted byFleetside Garage - 2 years ago
Q: We have 2 of these cups, our loves them but the straws have started to leak. The cup will be sitting on the counter and the liquid will come up out of the straw. Does this mean the straws need to be replaced?
A: Its standard expansion as the liquid and air in the bottle warms and slightly expands and pushes the milk up the straw.
submitted byFleetside Garage - 2 years agoA: Good morning, for assistance with your Munchkin 7oz Weighted Straw Sippy Cup, please kindly reach out to our Customer Satisfaction Team directly. Phone: 800.344.2229 Text: 805.344.2229 Email: cserv@munchkin.com.
submitted byMunchkin - 7 years agoBrand expert
Q: Difficult to suck help
A: Good morning, Ross. For assistance with your Munchkin Click Lock Weighted Straw Trainer Cup, please kindly reach out to our Customer Satisfaction team directly. Phone: 800.344.2229 Text: 805.344.2229 Email: cserv@munchkin.com.
submitted byMunchkin - 1 year agoBrand expert
Q: Is this cup dishwasher safe?
A: Hi Mel, The Munchkin Click Lock Weighted Straw Trainer Cup - 7oz is Top Rack Dish Washer Safe.
submitted byMunchkin - 1 year agoBrand expert
Q: Are they dishwasher safe
A: Good Afternoon Kelly, Yes. The Munchkin Click Lock Weighted Straw Trainer Cup are Top rack Dish Washer Safe.
submitted byMunchkin - 2 years agoBrand expert
Q: I'm seeing that this cup is BPA free, but is it also BPS free? Thank you!
A: I reached out to Munchkin with this question and they hid behind "proprietary data." So I'm assuming this product contains BPS, an alternative to BPA.
submitted byHanah203 - 3 years ago
Q: I have heard that these should not leak. Why is mine leaking when it’s closed correctly?
A: Good morning, for assistance with your Munchkin Click Lock Weighted Straw Trainer Cup, 7oz, please kindly reach out to our Customer Satisfaction Team directly. Phone: 800.344.2229 Text: 805.344.2229 Email: cserv@munchkin.com.
submitted byMunchkin - 5 years agoBrand expert
Q: what is the material for the straw (straw sets)?
A: Good afternoon, The straw from the Munchkin Click Lock Weighted Straw Trainer Cup 7oz is made of silicone and the weight is made of iron (inside) and PPCO (external).
submitted byMunchkin - 5 years agoBrand expert