Q&A(21)
Q: Is each bottle 56 fl oz or is that the combined amount for the set?
A: Great question! Each bottle is 28 fluid ounces. Together, they are 56 fluid ounces!
submitted byTresemme Expert - 5 years agoBrand expertA: The combined amount is 56 fl oz. The two bottles are bound together with a plastic sleeve which shows the amount in each bottle but that isn't shown in the photos. I wondered about that too because usually the quantity is shown on the front of the bottle of any product.
submitted byLisa - 5 years ago
Q: Does this product come with both the shampoo and conditioner ?
A: Thanks for reaching out - that's a great question! Our TRESemme Moisture Rich Twin Pack does include one shampoo and one conditioner. We hope this helps! If you need any additional assistance,m please reach out to us at consumer.services@unilever.com. Thanks!
submitted byTresemme Expert - 7 years agoBrand expertA: Yes it does. I've bought it numerous times on here. Bottles are big & last.
submitted bytjsmommy719 - 7 years ago
Q: What key ingredients are in this shampoo and conditioner?
A: The shampoo and conditioner are infused with hyaluronic acid, vitamin E, and biotin for enhanced moisture and nourishment.
submitted byAI Shopping Assistant - 9 days agoAi generated
Q: What hair types benefit most from this product?
A: This shampoo and conditioner are specifically formulated for dry hair, providing deep hydration and moisture.
submitted byAI Shopping Assistant - 9 days agoAi generated
Q: Can I use this product daily?
A: Yes, the Rich Moisture Shampoo and Conditioner are gentle enough for daily use to maintain hydration and softness.
submitted byAI Shopping Assistant - 9 days agoAi generated
Q: Is this product suitable for color-treated hair?
A: While the product is designed for dry hair, it is free from harsh chemicals, making it generally safe for color-treated hair.
submitted byAI Shopping Assistant - 9 days agoAi generated
Q: How does this product provide heat protection?
A: The Rich Moisture Shampoo and Conditioner offer heat protection that begins in the shower, preparing hair for styling.
submitted byAI Shopping Assistant - 9 days agoAi generated
Q: Does tresemme still have shampoo and conditioner in one
A: Hi Pam, thank you for reaching out. We understand how important it is to find the right option for your hair care routine. Yes, TRESemmé does offer shampoo and conditioner in one, though availability may vary depending on your location. If you have more queries, please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (54919044), so we can address your concerns promptly.
submitted byTresemme Expert - 25 days agoBrand expert
Q: the last few shampoo and conditioners that I have bought with the pump do not work. Is there something I am doing wrong. should there have been a spring inside. no spring inside won't pump .
A: Hi June, thank you for sharing your feedback. We are sorry to hear about your experience with your TRESemmé Rich Moisture Shampoo & Conditioner. We’re committed to delivering high quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 54873964, so that we can address your concerns promptly.
submitted byTresemme Expert - 1 month agoBrand expert
Q: Does this set have pumps as pictured in the photo?
A: Thanks for reaching out. As part of the packaging changes, all 28oz & 39oz bottles will include pumps to aid in dispensing product. The pumps are recyclable. We hope this helps!
submitted byTresemme Expert - 1 year agoBrand expert