Q&A(4)
Q: shortly after getting this toy it stopped rolling! is there a way to fix this or is the toy broken now? would be seriously disappointing and frustrating for a baby toy to break that fast >:(
A: I bought three of these, and all three stopped working after a few weeks. This product is terrible. Why does it break so easily?
submitted bytwojoe - 3 years agoA: This toy broke after the first week for me. I took the battery cover off it was full of liquid from leaky batteries! Cleaned it up and put in some eneloops and the monkey worked.
submitted byNone - 3 years agoA: Please reach out to the manufacturer for assistance.
submitted byKids2 - 3 years agoBrand expert
Q: I got this for my son and shortly after it stopped rolling in its own. Is there a way to fix this or it it just broken now? would be seriously disappointed if a baby toy breaks that easily >:(
A: Please reach out to the manufacturer for assistance.
submitted byKids2 - 3 years agoBrand expertA: I would have LOVED to have purchased this item for a 12 and a 14 month old, BUT so, so many customers have complained about its rolling/moving function stopped working literally within a handful or less days. I see the responses to questions asked by actual purchasers have been largely ignored OR either Target or the manufacturer has answered those customers with a "Call Me" response. WELL, when you do call to ask for assistance, it better not be the day after your sanitation/trash services have been because they WON'T (not can't) be able to provide any assistance unless you still have the original cardboard container in which it's sold. With the sheer number of identical complaints, the manufacturer HAS TO BE AWARE of the defect that causes it to literally stop working. Instead, of doing a recall & issuing refunds, they prefer to sell out of their current inventory to unsuspecting customers -- and then, POSSIBLY fix the defect in future manufacturing runs. This is corporate greed at its very finest. Shame. What a shame. I CANNOT STRMRESS TGUS ENOUGH --- ABSOLUTELY, DO NOT PURCHASE THIS.
submitted byBea - 16 days ago
Q: Si lo compro en linea, me puede llegar a mi casa, en la frontera de México. Rio bravo tamaulipas.
A: Thank you for providing feedback. Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We want to see how we can help!
submitted byKids2 - 4 years agoBrand expert
Q: It says this is for 6-36 months but then at the top says warning choking hazard not for children under 3 years... which one is correct?
A: Thank you for reaching out to Kids 2! This toy is suitable for ages 6 months and older. Kind Regards,
submitted byKids2 - 6 years agoBrand expert