Neutrogena Ultra Gentle Foaming Facial Cleanser, Hydrating Face Wash for Sensitive Skin - 16 fl oz: Hypoallergenic, Dye-Free, Noncomedogenic
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- $8.99 - $19.99Buy 3, get 1 free on select beauty minis on select items4.7 out of 5 stars with 7174 ratings
- $8.99 - $19.99Buy 3, get 1 free on select beauty minis on select items4.6 out of 5 stars with 4936 ratings
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- $7.79($0.97/fluid ounce)Coupon: $3 off4.4 out of 5 stars with 918 ratings
- Highly rated$8.99 - $19.99Buy 3, get 1 free on select beauty minis on select items4.6 out of 5 stars with 4936 ratings
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Guests are saying
The Neutrogena Ultra Gentle Daily Cleanser is a popular choice for guests with sensitive skin, praised for its mild formula that effectively cleanses without causing irritation or dryness. Many guests appreciate its lightweight texture and ability to remove makeup while leaving skin feeling soft and refreshed. However, recent formula changes have led to mixed experiences, with some guests expressing disappointment over the new watery consistency and pump design. Overall, it remains a staple in many skincare routines.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 2700 reviews
Helps Deep Clean: 3.59 out of 5
Softens Skin: 3.67 out of 5
Accurate Scent: 3.99 out of 5
Smoothens Skin: 3.58 out of 5
Helps Remove Makeup: 3.65 out of 5
59% would recommend
115 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
5 May, 2026Verified purchase
(no review title)
Too watered down.. wouldn’t buy again.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 April, 2026Verified purchase
Watered down useless and irritating to eyes
Watered down useless makes my eyes burn and itch. I used this for many years. They changed the formula and now it's basically water that doesn't even lather and burns my eye lids and makes them itch. It's so watery that you can't even keep it in your hand. It runs off before you can even get it to your face. What were they thinking? Now after all these years of using I have to find something new to use. Bought 2 bottles and both going into the trash.
1 out of 5 stars
4 April, 2026
originally posted on neutrogena.com
Terrible new formula
Formula changed, this one makes my skin burn. Used it in the shower and its still burning.
3 out of 5 stars
2 April, 2026
originally posted on neutrogena.com
Complicated pump
This cleanser is a very gentle and nice cleanser. I have been using it for several years. However... With My latest purchase, I noticed the bottle looked different. When I attempted to open the new bottle to activate the pump, it actually took me over an hour just to get the pump to work. By accident, I actually got it to work. I actually had to go online to try to find instructions, where I read that so many people have this problem. I Don't even know if I could do it again. Not sure if I will be buying this again. Should not be that complicated.
1 out of 5 stars
Thumbs down graphic, would not recommend
29 March, 2026
Not for me
This made my skin really sensitive and gave me dry, red, itchy, painful patches on my forehead. I switched back to Vanicream face cleanser. Unfortunately, I am not sure what ingredient(s) I am sensitive to in this.
1 out of 5 stars
26 March, 2026
originally posted on neutrogena.com
USED To be my holy grail
Why does neutrogena insist on constantly reformulating the Ultra Gentle Daily Cleanser (foaming formula)? I have used this, exclusively, as my face wash for soooo many years but, with the last reformulation, many years of happy skin have come to an abrupt end. Something about the new formulation gives me those big, hard, under-the-skin acne bumps that I haven't had since before using the OLD Neutrogena UGDC. needless to say, I am currently looking for a new holy grail face wash and have discontinued use of neutrogena's new formulation with cica. goodbye neutrogena. it was great until you messed it up!
3 out of 5 stars
23 March, 2026
(no review title)
It’s ok it’s very drying
1 out of 5 stars
13 March, 2026
originally posted on neutrogena.com
new dispenser is horrible and annoying
I've used this product for Many, many years... love it! But... my last purchase has a new type of dispenser: H O R R I B L E. did I say... H O R R I B L E. The little top that you press to dispense the product comes off VERY, VERY, VERY easily - EVERY time i use it. say what? this is a pain in the butt. after a week of annoyance, i fortunately thought to check my recycle bin - and lo and behold: the old bottle was still there. hallelujah!!!
2 out of 5 stars
Thumbs down graphic, would not recommend
12 March, 2026Verified purchase
New formula is watery
I used this cleanser religiously for years, but the new formula is watery and I have to use double the amount to get it lather. So disappointing. Neutrogena’s lost a customer!
5 out of 5 stars
Thumbs up graphic, would recommend
6 March, 2026Verified purchase
(no review title)
I have used this for a year +. It last a long time and is gentle on my skin. Recommend!
1 out of 5 stars
5 March, 2026
originally posted on neutrogena.com
So disappointed.
Neutrogena once again changed a formula that is supposed to be for sensitive skin. This new foaming formula with CICA is terrible, my skin is dry and tight and irritated, and my acne is coming back. The bottle pump also broke with the first use. Super disappointed. Bring back the formula WITHOUT CICA!
3 out of 5 stars
Thumbs down graphic, would not recommend
5 March, 2026
Drys the skin fast
I have sensitive skin. This one drys my skin fast i don’t like it.
5 out of 5 stars
Thumbs up graphic, would recommend
1 March, 2026Verified purchase
Eliminated blemishes
My skin cleared up in a week with this cleaner. I had tried so many cleansers, many very expensive. I have used this for at least 15 years now. wash in am and pm results in zero breakouts. If I miss a day then bam, there they are. I highly recommend!
5 out of 5 stars
26 February, 2026
originally posted on influenster.com

Best cleanser ever!
I am a fan of neutrogena product specifically this daily cleanser. My skin is so sensitive but with this product it doesn’t get irritated. I like the light texture of the product leaving my skin feels very fresh and clean. I usually use it after removing the makeup and before applying the moisturizer so my skin is ready to absorbs the moisturizer from neutrogena that I like to use. Great and exactly the point.
5 out of 5 stars
24 February, 2026
originally posted on influenster.com

Perfect cleanser for your face light and leaves yo
I use both the cleanser and the moisturizer together and extremely satisfied finally. Spent years trying to find the best product for my skin and not break the bank too! Leaves my face feeling clean first thing in the morning and last chore of the night. Highly recommend to anyone!!
5 out of 5 stars
22 February, 2026
originally posted on influenster.com

Great for sensitive skin
Use this in the morning after waking up. It helps cleans my pores and doenst mess with my sensitive skin. It’s not over drying and rinses off very easily without having to scrub
5 out of 5 stars
22 February, 2026
originally posted on influenster.com

Hydration
The best daily cleanser first I love the scents, every time I used my skin feels so clean and tightness so for sure I will recommend the cleanser as a must have, and your skin never will fella dry
5 out of 5 stars
21 February, 2026
originally posted on influenster.com

Amazing facial cleanser
I bought this soap months ago and restock every time I run out. It feels so light and easy to apply. It leaves my face smelling clean and soft with no redness.
5 out of 5 stars
20 February, 2026
originally posted on neutrogena.com
This is great
So soothing and comfortable on my skin, Removes everything with one wash. I really like it. Better than the old ultra gentle foaming cleanser
4 out of 5 stars
19 February, 2026
originally posted on influenster.com

Gentle care for sensitive skin every day
Neutrogena Ultra Gentle daily Cleanser is perfect for sensitive skin. Provides clarity , gentle foaming , and a pleasant scent , leaving skin soft , balanced and refreshed