Q&A(17)
Q: Can a 40w bulb be used in place of the 25w? The 25w isn't melting the wax very well at all.
A: Debra, mine came with a 40 W bulb (I checked when it burnt out) and it melted the wax perfectly. Just hard to find a replacement/the exact bulb.
submitted byMaura - 29 days agoA: Hello Debra - We appreciate your interest in this product. we do not recommend using a 40w bulb. I hope this helps, happy shopping at Target! - Griffin
submitted byGriffin - 6 months agoTarget staff supportA: Hi Debra. The same wattage bulb should be used as a replacement in your warmer. Installing a higher wattage bulb is not recommended, voids any warranty, and could pose a safety risk. Try moving your warmer to another room away from any windows, A/C vents, or fans for optimal functionality.
submitted byRimports Fragrance Team - 6 months agoBrand expert
Q: does this have a switch on the cord or the warmer?
A: Question Summary: does this have a switch on the cord or the warmer? Answer: Hello - Thank you for reaching out. The Product is powered by electrical outlet. -Dianida
submitted byDianida - 2 years agoTarget staff supportA: There is a switch on the cord
submitted byDelaney - 5 months ago
Q: How do you remove old wax?
A: There are multiple ways to clean wax warmers to prepare for a new wax cube. 1) Cotton Ball Method: While warmer is turned on and wax melted, add cotton balls to soak up majority of the melted wax, turn off and wait until wax cools, then throw away cotton balls and wipe down hot plate. 2) Soft Wax Method: Let wax cool, turn on warmer for 2-3 minutes, then remove softened wax.
submitted byRimports Fragrance Team - 5 months agoBrand expert
Q: Can I use oil instead of wax with this product? Or wax is only allowed for use?
A: Hi Inquiring. Thanks for your question. The wax warmer is intended for use with scented wax or universal fragrance oil (check the label of the oil to see recommended uses). Essential oils or oil blends should not be used in this product for safety reasons. Happy shopping!
submitted byRimports Fragrance Team - 6 months agoBrand expert
Q: Can I use oil instead of wax with this product?
A: Hi Inquiring. Thanks for your question. The wax warmer is intended for use with scented wax or universal fragrance oil (check the label of the oil to see recommended uses). Essential oils or oil blends should not be used in this product for safety reasons. Happy shopping!
submitted byRimports Fragrance Team - 6 months agoBrand expert
Q: What could be preventing my wax from melting? I've had the warmer on for hours and wax is still in tact
A: Hi Samtheman. Thanks for reaching out. Please contact our customer service team at customersupport@rimports.com for assistance with your issue. We'll be happy to help!
submitted byRimports Fragrance Team - 6 months agoBrand expert
Q: IS THIS ITEM ALLOW YOU TO SIT A SMALL CANDLE INSIDE OF IT OR IS IT ONLY FOR WAX
A: Hello CYNTLUCY - Great Question! This item is only meant for wax melts such as this (see product link for example) https://tgt.biz/81vqo5. It is not designed to fit a jar candle. Hope this helps! - Sherteen
submitted bySherteen - 2 years agoTarget staff support
Q: how long can I leave on? thank
A: Hi JnJ - Great question! 4-8 hours should provide ample fragrance to a room however some guest may prefer to use the warmers only a couple of hours at a time. Warmers should never be left unattended. I hope this information helps! - Cedria
submitted byCedria - 2 years agoTarget staff support
Q: does this come with the bulb?
A: Karen- Yes, this stylish lamp does come with the bulb. - Brea
submitted byBrea - 3 years agoTarget staff support
Q: Hi there! The glass broke in my warmer. Do you sell replacement parts?
A: Hello Jessie - Thank you for reaching out to us. We apologize to hear that the warmer has broke. Please reach out to us at guest.relations@target.com with photos and your receipt. We will be happy to discussed your options. - Nouchee
submitted byNouchee - 3 years agoTarget staff support