Q&A(13)
Q: Can you twist it up? I had broken the tip of it and now have no idea how to get more product out.
A: No doesn’t twist, put the pencil end into a sharpener and start twisting. Both the plastic outer container and eyeliner product will peel away (apparently the plastic is designed to be sharpened down simultaneously I read online). Very odd but worked for me
submitted byLiz - 2 years agoA: I had the same issue and just discovered you can sharpen them!
submitted byncarr - 2 years agoA: Hi There! Thank you for asking about our NYX Professional Makeup Epic Wear Liner Stick - Long-lasting Eyeliner Pencil. Select your shade and glide the waterproof eyeliner along your upper lash line to create an easy eye makeup look. Or, extend the line past your outer corners for a bold, dramatic wing (you can add eyeshadow for extra oomph). Keep the pencil tip sharp with our double pencil Sharpener.
submitted byNYX Cosmetics Team - 3 years agoBrand expert
Q: How do you keep the end pointy? Can you sharpen it?
A: Hi there! Despite the plastic-coated appearance of the Epic Wear Liner Stick, it can be sharpened with a cosmetic sharpener. Our NYX Dual Sharpener would be a great product to use! For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. xoxo
submitted byNYX Cosmetics Team - 4 years agoBrand expertA: Putting a shaved microplastic surface near my eye? No thanks
submitted byReally good - 1 year ago
Q: What are the available finishes for this eyeliner pencil?
A: The eyeliner pencil is available in both matte and metallic finishes, offering a variety of looks.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: Is this eyeliner suitable for sensitive skin?
A: The formulation is gentle, designed for use by individuals aged 13 and up, typically suitable for sensitive skin.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: How do you sharpen the eyeliner pencil?
A: The pencil can be sharpened using any small pencil sharpener to maintain a precise point.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: Can this product be used for more than just eyeliner?
A: Yes, it can also be used for creative costume makeup looks on the face or body.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: What effective duration can I expect from this eyeliner?
A: You can expect this eyeliner to last up to 36 hours without smudging or fading.
submitted byAI Shopping Assistant - 2 months agoAi generated
Q: Is it safe for contact wearers?
A: Hi there, Carol! The NYX Epic Wear Liner is ophthalmologist-tested and is officially confirmed as safe for contact lens wearers. Its smudge-proof and flake-proof formula ensures that no pigment particles interfere with your lenses throughout the day. For the best experience, we always recommend inserting your contacts before applying this waterproof liner.
submitted byNYX Cosmetics Team - 2 months agoBrand expert
Q: What’s the point of the cap at the bottom that pops off?
A: Hi there, Betsy! Thank you for reaching out about our Epic Wear Liner Stick. Select your shades and glide the point along your lash lines or crease to create a bold graphic wing. Sharpen with any small pencil sharpener. We do not have a cap at the bottom of this pencil. We hope this is helpful!
submitted byNYX Cosmetics Team - 1 year agoBrand expert
Q: The stick does not glide on easily for me. I have sharpened the tip and still it does not glide easily. Virtually I get nothing out of using the stick. Am I doing something wrong?
A: I've found that using primer really is key.
submitted byFlutist - 1 year ago