Herbal Essences Honey Daily Moisture Sulfate Free Shampoo and Conditioner - Dual Pack, 13.5 fl oz Each
$14.99
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Guests are saying
This shampoo and conditioner duo offers a delightful experience with its amazing honey scent and effective moisturizing properties. Guests appreciate its sulfate-free formula, which cleanses without stripping natural oils, leaving hair feeling soft, shiny, and manageable. The packaging is also praised for its functionality and aesthetic appeal. Many guests recommend this product for its great value, making it a perfect choice for daily hair care routines.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 902 reviews
quality: 3.22 out of 5
value: 3.18 out of 5
38% would recommend
36 recommendations
1 out of 5 stars
25 February, 2026
originally posted on herbalessences.com
Creates buildup and doesn’t clean
Absolute disaster! Leaves a waxy residue and the smell is unpleasant.
1 reply from Customer Care team - 1 month ago
Thank you for your feedback on Herbal Essences Sulfate Free Shampoo and Conditioner with Honey & Vitamin B. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. We want you to know our products go through many quality checks to ensure they reach you in the best condition. We will share your comments with our Quality Assurance Team. A product leaving a residue can be caused by using too much product or one that is not suitable for your hair type. We suggest brushing your hair before washing and occasionally using a clarifying shampoo to remove build-up and to restore hair cleanliness. Regarding the scent, there are a few reasons a product may have an off odor. For example, if the product has been stored in extreme conditions, if it has been stored for a long period of time, or if it has been stored beyond the recommended shelf life. Please feel free to call us at 1-855-236-3327 or email us through our Contact Us page for further assistance.
5 out of 5 stars
Thumbs up graphic, would recommend
24 February, 2026
Love!
been using this for a little over two years. Makes my hair feels super nice and hydrated
1 out of 5 stars
20 February, 2026Verified purchase
(no review title)
Scariest/ most unprofessional delivery service ever!!!!
5 out of 5 stars
Thumbs up graphic, would recommend
14 February, 2026Verified purchase
Great set! Amazing smell!
I always get gratitude when I purchase these sets for our guests. The smell is amazing and the product is great!
5 out of 5 stars
Thumbs up graphic, would recommend
9 February, 2026Verified purchase
(no review title)
Always been my favorite shampoo and conditioner love even more that its sold together
1 out of 5 stars
Thumbs down graphic, would not recommend
8 January, 2026Verified purchase
Leaves hair greasy
After just two washes I noticed that it was leaving my hair greasy. It doesn’t feel clean at all when washing it with the shampoo. It actually makes it feel dirtier. This may be good for people with super dry and damaged hair, but not for anyone with healthy thick or wavy hair. It feels like my hair is coated in wax. Gross.
1 reply from Herbal Essences team - 3 months ago
Thank you for your feedback on Herbal Essences Sulfate Free Honey Shampoo and Conditioner. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we will share your comments with the rest of our team. As you likely already know, our shampoos and conditioners offer varying levels of moisturization, and this product may be more moisturizing than needed for your hair's texture and condition. If you haven't already, try using a little less product. Also, if you normally use both a shampoo and conditioner, you could try using just the shampoo and only using conditioner every other or every third wash. We also suggest occasionally using a clarifying shampoo to remove product buildup and restore hair cleanliness. Please feel free to call us at 1-855-236-3327 or email us through our Contact Us page for further assistance.
2 out of 5 stars
Thumbs down graphic, would not recommend
7 December, 2025Verified purchase
(no review title)
The other reviews are correct: this Honey Daily Moisture formula makes my roots look and feel greasy almost as soon the hairs dry. There's zero hope for second-day hair. I'm not even crazy about the (very strong) scent, so there's not a lot going for it.
1 reply from Herbal Essences team - 4 months ago
We appreciate you for getting in touch about our Herbal Essences Daily Moisture Honey Shampoo and Conditioner. It disappoints us to hear that your roots were left feeling a bit greasy and that you also weren't satisfied with the product's fragrance. This isn't the kind of experience we expect for our consumers and we are glad you shared this with us. We'll be sure to handle this with the rest of our team. In the meantime, we are happy to assist you further. As you probably know, both our shampoos and conditioners have various levels of moisturization in them. Assuming you are using the recommended amount of product and rinse well, this version may be more moisture than is needed for the texture or condition of your hair. If you haven’t already, you could try using a little less to see if that helps you use the remainder of the product you have there. Also, if you normally use both a shampoo and conditioner, you could try using just the shampoo and only use conditioner every other or every third washing. We'd like to share some additional tips. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we may do so.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 October, 2025Verified purchase
Awful, stringy mess!
Turned my normally bouncy curls into a dry, stringy mess. Totally ruined my curl pattern and left my ends rough and frizzy. Despite being incredibly dry on wash day, the next morning my hair was a greasy, stringy disaster. Do not buy. The formula must have changed recently, because it used to leave my hair soft and bouncy. And no, my water hasn't changed and I still have virgin hair. Most of the Herbal Essences products I've tried in the past six months are terrible when they used to be good. Buyer beware.
1 reply from Herbal Essences team - 6 months ago
Thank you for reaching out about our Herbal Essences Honey Daily Moisture Shampoo and Conditioner. We'd like to express our deepest of apologies for your recent experience. What you've shared here has been so unexpected and we can only imagine how devastating this may have been. We're glad you brought this to our attention and we'll be sure this is handled with the rest of our team. In the meantime, we are happy to assist you further. Firstly, it's important to understand that hair is usually dry and frizzy when it has not been conditioned well enough or properly hydrated. Our product did have a formulation change and it's a possibility that it's no longer the correct product for your hair type. In order to restore your hair back to it's healthy state, we recommend using a conditioning treatment or hair mask 2-3 times a week. Since your hair was feeling greasy the next day, it's a possibility that too much product was used and wasn't properly rinsed. Be sure your hair has been fully rinsed out as it can leave the hair feeling a bit greasy. We would like to assist you further as well as learn more about your experience. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page.
4 out of 5 stars
31 July, 2025
originally posted on influenster.com

Scent is amazing.
[This review was collected as part of a promotion.] The smell is amazing! It does not smell too strong but has a nice scent. It doesn’t dry my hair out and I think it’s a great value for the price. I feel like it washed and condition my hair thoroughly. I would recommend!
5 out of 5 stars
15 July, 2025
originally posted on influenster.com

Great combo!!
[This review was collected as part of a promotion.] If you want a clean, refreshing conditioner that leaves your hair actually feeling healthier, this is the way to go! Maybe it’s because I never used a shampoo and conditioner separately, but this stuff works amazingly. The value you get with this combo set is definitely worth it! It’s a great scent as well!
4 out of 5 stars
26 June, 2025
originally posted on influenster.com

Good but made my hair feel dry
[This review was collected as part of a promotion.] I'm a long time user of herbal essences but had yet to try this formula. It smells good and leaves my hair feeling clean. The small I had with this formula, is i don't think it was meant for my hair type. I have curly hair and this just seemed to dry it out. I think I'll stick to a different herbal essences formula.
5 out of 5 stars
25 June, 2025
originally posted on influenster.com

Delightfully scented sulfate-free duo!
[This review was collected as part of a promotion.] I've been using this shampoo and conditioner pair for a couple of months now. First of all, the smell is amazing. Second of all, I could immediately tell a difference in my hair after using it. I have thinner hair that loves to frizz everywhere, and these genuinely helped lay it down some. My hair also felt softer! I love that they're sulfate-free and of mostly natural origin. Huge thumbs up!
5 out of 5 stars
25 June, 2025
originally posted on influenster.com

Very nice!
[This review was collected as part of a promotion.] This Herbal Essences Honey Sulfate free Shampo and Conditioner really was pleasant to use. It left my hair feeling lightweight and clean, and the smell was very pleasant, which is a big plus with me. I would definitely recommend the shampoo and conditioner combo.
5 out of 5 stars
24 June, 2025
originally posted on influenster.com

Good scent and great every day set
[This review was collected as part of a promotion.] I’m really enjoying this shampoo and conditioner set. The scent is a sweet herbal honey and it lathers up with sift foam. The conditioner detangles and moisturizes nicely. Will use again!
4 out of 5 stars
24 June, 2025
originally posted on influenster.com

Softness and smells delicious😌❤️🩹
[This review was collected as part of a promotion.] The first few times I really didn't dry my hair as I should (I left it wet and tied it or put it to bed with my hair without drying) on this last occasion I decided to dry it naturally and finally iron a little and I loved the result! The smell is very pleasant and the softness in my hair is different. The only thing is that I feel that it is going to get greasy before normal but from the ingredients of the formula this is understandable. I don't recommend it for oily scalps, at least not the shampoo!
3 out of 5 stars
23 June, 2025
originally posted on influenster.com

Works great for thick hair, not fine
[This review was collected as part of a promotion.] This shampoo conditioner set smells great! It was not moisturize enough for my dry, fine hair. It works great in my partners thick hair. She loves it!
5 out of 5 stars
21 June, 2025
originally posted on influenster.com

Herbal essences is one of my best experiences in s
[This review was collected as part of a promotion.] Herbal essences It's a good shampoo, not expensive, it smells really good, it's a good price, it's made with good ingredients, it's very effective. I really like the quality, thank you for the good service you offer.
3 out of 5 stars
20 June, 2025
originally posted on influenster.com

Maybe better for dry hair?
[This review was collected as part of a promotion.] I love how this smells! The conditioner works nicely into my hair. I think the shampoo could have a better lather. I felt like I needed more to get that clean feeling. Unfortunately, with hair as oily as mine, it left my hair feeling dirty by the end of the day some days. Could work nicely for drier hair though?
4 out of 5 stars
17 June, 2025
originally posted on influenster.com

Good for fine hair
[This review was collected as part of a promotion.] My hair gets oily after one day hut this shampoo helps to control the oil! The conditioner makes my hair soft while I’m using it in the shower but I don’t think its stays soft after styling.
5 out of 5 stars
10 June, 2025
originally posted on influenster.com

Another win for herbal essence
[This review was collected as part of a promotion.] I was a rose hips, and then that 2 in 1 blue coconut herbal fanatic. This smells SO good. The texture and lather are great. My hair felt clean after using both products. I would buy this again.