104" L-Shaped Modular Sofa with Reversible Chaise, Down Filled Upholstery Convertible Sectional Couch, Light Gray 4L - ModernLuxe
$815.99 reg $1,669.99
Sale save $854.00 (51% off)
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About this item
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4.1 out of 5 stars with 22 ratings
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4.3 out of 5 stars with 71 ratings
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1.8 out of 5 stars with 5 reviews
design: 3.75 out of 5
ease of assembly: 3 out of 5
quality: 2 out of 5
value: 2 out of 5
25% would recommend
4 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
17 April, 2025Verified purchase
Neck pain / not comfy
I have gone to doctor for neck pain and so did my girlfriend from this couch. It looks great but it's the most uncomfy couch I've ever sat on. It looks great but I would much rather buy a more expensive couch - well worth it!!! Don't spend the money. @target, if I could return for half the price I paid, I would!
1 reply from MODERNLUXE team - 1 year ago
Dear customer, we are extremely sorry that our product didn't meet your expectations. However, we hope you will allow us to explain. Our product's dimensions are designed in accordance with ergonomic requirements and are modeled after the sizes of products that are widely recognized by consumers in the market. Additionally, we use feathers for filling to ensure that sufficient support is provided when seated. However, we understand that you may have different preferences and usage habits. Could we trouble you to send the specific issues that caused your discomfort to targetml@outlook.com? Upon receiving your feedback, we will promptly work on improving the product. Thank you for your understanding. We hope that we will have the opportunity to provide you with satisfactory services in the future. Best regards, ModernLuxe
1 out of 5 stars
Thumbs down graphic, would not recommend
23 December, 2024Verified purchase
Nothing good abiut this couch!
If there was a way to give this product fewer stars, I would. Absolutely the most uncomfortable couch I've ever sat on. Almost no padding and you can feel the frame when you sit or lay on it. Such a disappointment...it wasn't a cheap couch!! Just feels cheap. This is a terrible couch!!
1 reply from MODERNLUXE team - 1 year ago
Dear customer, thank you for taking the time to share your feedback. We are truly sorry to hear that the couch has not met your expectations. Please allow us to explain that our couch is filled with duck down (duck feather), which is extremely soft, conforms to the body’s curves, and provides excellent elasticity. It is also eco-friendly. However, during the packaging and shipping process, it’s possible that the filling may shift slightly, leading to uneven distribution and causing the initial discomfort you described. We recommend gently fluffing or tapping the cushions to help redistribute the filling and restore their fullness. This should improve the comfort and plushness. If, after fluffing and adjusting, the cushions still do not return to their original state, please feel free to send us photos of the product along with a description of the issue to our customer service email targetml@outlook.com. We will be happy to assist you further and work toward a solution. We genuinely appreciate your feedback and hope to resolve this matter to your satisfaction. Thank you for your understanding. Best regards, ModernLuxe
1 out of 5 stars
Thumbs down graphic, would not recommend
21 December, 2024
Unfomfortable couch!
This couch is terrible. Feels like sitting on 1” of cushion. you can feel the plastic on the inside. it actually feels like your sitting on a wooden bench. i have to put 3 blankets on it so that it is remotely sittable. i have had this for 2 months and every day i regret it. Sure looks cute but not worth even $100.
1 reply from MODERNLUXE team - 1 year ago
Dear customer, thank you for sharing your feedback, and we are truly sorry to hear that the couch has not met your expectations. Please allow us to explain that our couch is filled with duck down (duck feather), which is incredibly soft, conforms well to the body's curves, and provides excellent elasticity. It is also environmentally friendly. However, over time, with regular use, the down filling may shift slightly, causing uneven distribution and a firmer feel in certain areas. This is a common characteristic of down-filled cushions, and it can often be resolved by fluffing or gently tapping the cushions to redistribute the filling and restore its softness. If, after fluffing and tapping, the cushions still do not return to their original plushness, please feel free to send us pictures of the couch along with a description of the issue to our customer service email targetml@outlook.com. We will be happy to assist you further and work towards a solution. Once again, we apologize for the inconvenience and truly appreciate your understanding. We look forward to resolving this matter to your satisfaction. Best regards, ModernLuxe
5 out of 5 stars
Thumbs up graphic, would recommend
28 August, 2024Verified purchase
Comfortable
Very comfortable and easy to put together
1 reply from MODERNLUXE team - 2 years ago
Dear customer, thank you for choosing and being satisfied with our products. We will try our best to bring you a better shopping experience and we appreciate your business, thank you!--ModernLuxe