Q&A(6)
Q: We've just set up our umbrella secured tying it to pole. When the slightest breeze it's flip flopping Not secure at all
A: Dear Dorothy, the umbrella has good wind resistance because of the air circulation inside and outside. You can check whether there is any problem during the installation process of the umbrella. Thank you for your interest in our product.
submitted byAlphamart Team - 10 months agoBrand expert
Q: What is the brand name of the outdoor dining set that is shown in this photograph with the wonderful umbrella? And do you carry the dining set?
A: Dear guest, the set in the image is currently out of production. You can choose other sets in the Captiva Designs store. Thank you for your interest in our product.
submitted byAlphamart Team - 10 months agoBrand expert
Q: Does this umbrella have a tie on it to secure it closer to the pole when not being used
A: Dear guest, the umbrella have a tie. Thank you for your interest in our product.
submitted byAlphamart Team - 1 year agoBrand expert
Q: Is the pole for the beige black or bronze?
A: Dear guest, the pole for the beige umbrella is black. Thank you for your interest in our product.
submitted byAlphamart Team - 1 year agoBrand expert
Q: How do you get the umbrella to tilt?
A: Dear guest, there is a button on the upper part of the umbrella rod.You can use it to adjust tilt of the umbrella. Thank you for your interest in our product.
submitted byAlphamart Team - 2 years agoBrand expert
Q: what is the pole diameter?
A: 1.5 Inches [Dia] x 8.1 Feet [H], thank you.
submitted byAlphamart Team - 3 years agoBrand expert