17" Pipestone Outdoor Column Fire Pit Gray - Threshold™: Modern Propane Gas Firepit with Lava Rock and Cover
About this item
Highlights
- Column outdoor heater makes a great addition to your patio, deck or backyard
- Control knob lets you adjust to the right heat level
- Uses propane/liquid petroleum gas to function
- Weather- and heat-resistant finish is suitable for outdoor use
Description
Threshold™: Quality & Design / Casual classics for house and home.
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Q: what size propane tank do I need
A: This does not hold a full size propane tank which is unfortunate. It holds a one pound propane tank.
submitted bySheri - 3 years agoA: How can it possibly hold a 20lb tank? Standard 20lb tank is 17"T x 12"W. The whole fire column is only 17"T x 9"W. That's the reason we are buying it. It's small.
submitted byDenise - 3 years agoA: definitely does not hold a 20lb tank. 1lb tank fits though. really disappointed having to find that out the hard way.
submitted bymike - 3 years agoA: Hello, It holds a full size propane tank (20lbs) and is really easy to set up. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 3 years agoBrand expert
Q: Do You screw the 1 pound propane tank in to the right? I think gas screws in the opposite direction, but I can't get my 1 pound propane tank to bite the threads and screw in HELP please!
A: Hello, Thank you for reaching out. Our customer service team is on standby to provide technical, and installation assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 2 years agoBrand expert
Q: Is it ok to roast marshmallows and hot dogs over the flame?
A: Thank you for reaching out. We do not recommend cooking directly on this fire pit, as debris from food or grease can fall into the unit and potentially block the burner ports. This may lead to impaired performance or create a safety hazard. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email us at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! – GHP Group.
submitted byGHP Group Inc. Support - 8 days agoBrand expert
Q: Can you use glass rocks instead of lava rocks
A: Hello Gigi, for detailed product support to ensure you are operating your fire pit safely and efficiently, please don’t hesitate to give us a call at 877-447-4768 or email us at customerservice@ghpgroupinc.com. We’re here to help and look forward to assisting you. – GHP Group
submitted byGHP Group Inc. Support - 1 month agoBrand expert
Q: Does this need to be lit with a match?
A: Hello, to ignite the 17" Pipestone Outdoor Column Fire Pit – Gray by Threshold™, begin by locating the control knob on the unit. Push the knob in and turn it counterclockwise to the “ignite” position. While holding the knob in, either press the built-in ignition button (if your model includes one) or carefully use a long lighter to light the burner. Keep the knob pressed in for approximately 30 seconds to allow the thermocouple to warm up and ensure the flame stays lit. After releasing the knob, you can then adjust the flame to your desired level. Always follow the safety instructions in the user manual during operation. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 2 months agoBrand expert
Q: For the one year warranty, do we need to save the box or receipt or anything? What should we keep?
A: Hello, Thank you for reaching out. We always encourage our customers to hold on to their receipt as proof of purchase. This helps ensure a smooth process when requesting warranty service, replacement parts, or assistance with your product. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email us at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 4 months agoBrand expert
Q: I've tried Colman propane tanks it does not seem to be releasing any of the propane. When I try and light it nothing... is there a specific brand that needs to be used or a trick to lighting it?
A: Hello Riv, Thank you for reaching out. Our customer service team is on standby to provide technical, support for this fire column. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 2 years agoBrand expert
Q: I bought one of these a few years back and it had a glass cyclinder surrounding the lava stones. Although not pictured, does this unit include a glass surround for the lava stones?
A: Hello, thank you for reaching out. This unit does have a protective guard that rests inside the lava stones near the burner to protect flame. For any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 2 years agoBrand expert
Q: Is there a trick to screwing in the 1 pound propane tanks? I have tried three different tanks, and I can't get the threads to bite and screw in the tank. I am very frustrated and about to return this.
A: Hello, Thank you for reaching out. Our customer service team is on standby to provide technical, and installation assistance. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 2 years agoBrand expert
Q: can you change the rocks to the glass colored ones ?
A: Hello, Please contact our customer service team for installation support regarding this item. They can be reached at 877-447-4768 or email at customerservice@ghpgroupinc.com.. Thank you! - GHP Group
submitted byGHP Group Inc. Support - 3 years agoBrand expert