Q&A(3)
Q: If you use two hooks does it double the weight it can hold? So do two 20lbs hooks hold 40lbs?
A: Hi there, thanks for reaching out, that's a great question. The short answer is no. While it’s true that hanging an item using two hangers will distribute the weight over two points, which will allow you to hang more weight on them together, it will not double the weight capacity for a single hanger. Always follow the recommended weight limits for the product. - The UTR Team
submitted byCustomer Support - 7 months agoBrand expert
Q: Can the hooks be used for ceiling (drywall) ? Is it recommended ?
A: Hi Gaby, thanks for reaching out, that's a great question! Our DécoHooks™ were designed specifically to be used in horizontal walls, where the unique shape of the head will spread out the load on the drywall to make it more secure, and to prevent damage to the drywall. Using it in the ceiling would negate some of the advantages of the design, so we do not recommend it. Typically we would look at a solution which would use an anchor that would spread out behind the drywall to give you maximum support, and then into that insert a screw with a hook or ring at the end, depending on what you wish to hang from your ceiling. Hope that helps, happy decorating! - The UTR Team
submitted byCustomer Support - 4 years agoBrand expert
Q: How do you remove them from the wall?
A: Hi there, thanks for reaching out - that's a great question! Removing the DécoHook™ is basically the reverse of installing them into the wall. To make it a little easier, place the claw of a hammer underneath the top portion of head, and gently pry it out of the wall 1/8 to 1/4 of an inch or so. This will unhook the back of the wire from the rear of the drywall, and from that point it will be easy to rotate and slide out of the wall without any damage. The UTR Team
submitted byCustomer Support - 4 years agoBrand expert