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Q&A(4)

Q: Details: "Fragrance-free", Description "free from fragrances", Label: Fragrance Free, YET Specifications "Scent: Unscented"? FF very diff unscented. FF nothing added, Unsc chem added to mask odor

submitted by Happymomof3 - 8 days ago
  • A: Thank you for your feedback and for pointing this out. We understand that there’s often confusion between “fragrance-free” and “unscented,” and we appreciate the opportunity to clarify. Just to clear things up: “Fragrance-free” means there are no added fragrances or masking scents in the product. That’s exactly what you’re getting with the Aveeno Skin Relief Moisturizing Lotion—it’s made without any added fragrance ingredients.

    submitted byJohnson & Johnson - 7 days ago
    Brand expert

Q: Advertised fragrance free yet says unscented. 2 very different things. So is it FRAGRANCE free OR is it UNSCENTED?? Am very allergic to any fragrances. Use Aveeno because FF. Reacted to unscented gift

submitted by Happymomof3 - 8 days ago
  • A: Thank you for your feedback and for pointing this out. We understand that there’s often confusion between “fragrance-free” and “unscented,” and we appreciate the opportunity to clarify. Just to clear things up: “Fragrance-free” means there are no added fragrances or masking scents in the product. That’s exactly what you’re getting with the Aveeno Skin Relief Moisturizing Lotion—it’s made without any added fragrance ingredients.

    submitted byJohnson & Johnson - 7 days ago
    Brand expert

Q: Is this gluten free?

submitted by Winnab - 4 years ago
  • A: Hi there, our Skin Relief Fragrance Free Moisturizing Lotion has not been added nor tested for Gluten. Please let us know if you have any other questions, thank you!

    submitted byJohnson & Johnson - 4 years ago
    Brand expert

Q: Is this product tested on animals?

submitted by maryp - 4 years ago
  • A: At Johnson & Johnson Consumer Health, we do not conduct animal testing in the research or development of our cosmetic products. We believe cosmetic products can be validated as safe and effective without compromising animal welfare, but some countries still require animal testing data to approve new cosmetic products for sale. We are investing to advance non-animal testing methods and support efforts to eliminate the testing of cosmetic products or ingredients on animals globally.

    submitted byJohnson & Johnson - 4 years ago
    Brand expert

Q: Can u use this for your vaginal area

submitted by K - 5 years ago
  • A: This product can be used all over the body but is for external use only. We recommend reaching out to a healthcare professional if you have any questions. Take care!

    submitted byJohnson & Johnson - 4 years ago
    Brand expert

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