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Q&A(16)

Q: I purchased a 2 year plan for $4.50. Is this charge a montly recurring fee?

submitted by Daniel - 2 years ago
  • A: Should not be because it doesn't state that in description. It states $4.50 flat rate for 2 years warranty.

    submitted byJ - 2 years ago

Q: I purchased a 2 year plan. I assume this is 2 years past the manufactures warranty and not 2 years from the purchase date.

submitted by JeremyH - 6 years ago
  • A: No, 2 years from the purchase date so it gets you an extra year of coverage and MAY cover some things the manufacturer doesn’t

    submitted byFizzyH2O - 2 years ago
  • A: Hello JeremyH, SquareTrade sells extended protection to cover above and beyond what your manufacturer covers. Since SquareTrade is an extended warranty, any existing warranty from a seller or manufacturer does take precedent over the SquareTrade warranty. For normal mechanical and electronic failures, our coverage begins after the manufacturer’s warranty expires. Most items are covered up to one year by the manufacturer. regards, Ali

    submitted bySquareTrade Specialist - 6 years ago
    Brand expert

Q: What support options are available with this protection plan?

submitted by AI Shopping Assistant - 2 months ago
  • A: Support is available online and via phone 24/7 for all customers.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: What types of failures are covered by this plan?

submitted by AI Shopping Assistant - 2 months ago
  • A: The plan covers mechanical and electrical failures due to normal usage.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: Can I cancel the plan after purchasing it?

submitted by AI Shopping Assistant - 2 months ago
  • A: Yes, you can cancel the plan anytime and receive a full refund within the first 30 days.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: Are there any hidden fees associated with this plan?

submitted by AI Shopping Assistant - 2 months ago
  • A: No, there are no hidden fees or deductibles with this protection plan.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: How long is the protection period for this plan?

submitted by AI Shopping Assistant - 2 months ago
  • A: The electronics protection plan offers coverage for a duration of 2 years.

    submitted byAI Shopping Assistant - 2 months ago
    Ai generated

Q: I paid for this plan that says it is from Allstate. I don't find ANY information about it, just a charge. How would one access this say 6 months from now? I don't understand who SquareTrade is.

submitted by Pat - 1 year ago
  • A: When to go to all state /tradesquare website create your login it’ll automatically shows ur protections plans and coverage

    submitted byR - 7 months ago

Q: What do I physically receive when I buy this plan. I have purchased it twice to go with the controller I bought.

submitted by Carol - 7 years ago
  • A: Hello Carol, Thanks for contacting SquareTrade! We do everything we can to make things easier for our customers, including cutting down on paperwork. That is why we only email customers a digital copy of their protection plan contract. You can find the digital copy of your contract inside the confirmation email you received when you purchased your plan (if you did not receive it, check your junk or SPAM folder). You can also view and print a copy of your contract any time by going to squaretrade.com, clicking My Plans at the top of the page, and logging into your account. If you have any more questions please visit squaretrade.com/help. Sincerely, O’Neill

    submitted bySquareTrade Specialist - 7 years ago
    Brand expert

Q: How do I apply the warranty to my product ?

submitted by adriana - 14 days ago

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