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Q&A(27)

Q: I've got a small speaker similar to this a couple years ago. When turning on it screams !! POWERING ON WELCOME TO ALTEC LANSING !! at full volume. Is there a software patch to fix that ? So annoying

submitted by Sterile - 3 years ago
  • A: Hi, Sterile! Regarding your question about the Altec Lansing HydraMini Waterproof Bluetooth Speaker: If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRebecca - 3 years ago
    Target expert support
  • A: Hi there, thank you for reaching out. The welcome note is a default setting and cannot be changed and there is no software patch for this. We will share the feedback with our team. Please reach out to us at 1-855-292-4087 or alsupport@sakar.com, quoting ticket number 40902, if you have any more questions for us. Thank you.

    submitted byVivitar Customer Service - 3 years ago
    Brand expert
  • A: Hi there - There is no software pat to disable our welcome message. If you have any further questions please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical). We'd be happy to assist you!

    submitted byAltecLansingCustomerServ - 3 years ago
    Brand expert

Q: Does this speaker say "Altec Lansing" when you turn it on? I used to have a speaker this brand that did this.

submitted by Tishya - 4 years ago
  • A: Yes it does, and my little kids find it very funny!

    submitted byNV - 3 years ago
  • A: Hi, Tishya! Regarding your question about the Altec Lansing HydraMini Waterproof Bluetooth Speaker: Looking into this model it doesn't seem as though it will say "Altec Lansing" when it turns on, though it does have LED lights to indicate whether or not it's powered on or in pairing mode. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 4 years ago
    Target expert support
  • A: Hi there! All our products do have a welcome message stating "Welcome to Altec Lansing" when they are powered on.

    submitted byAltecLansingCustomerServ - 4 years ago
    Brand expert

Q: Does this work with Sirius?

submitted by GAMING MOM - 10 months ago
  • A: Hi GAMING MOM, thanks for reaching out about Altec Lansing HydraMini Waterproof Bluetooth Speaker While this could connect to a Sirius Receiver that supports Bluetooth functionality for audio playback, it does not support Sirius as a built in functionality If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 10 months ago
    Target expert support
  • A: Hi, thank you for your question regarding the Altec Lansing HydraMini Waterproof Bluetooth Speaker. The HydraMini is able to connect to a Sirius Receiver that has Bluetooth functionality for audio playback. However, the HydraMini does not offer/support Sirius as an included feature that is already built into the speaker.

    submitted byAltecLansingCustomerServ - 10 months ago
    Brand expert

Q: How do you recharge this bluetooth speaker, does it have a charging cord?

submitted by Chris - 1 year ago
  • A: Hi Chris, thanks for reaching out about Altec Lansing HydraMini Waterproof Bluetooth Speaker - Black . This speaker charges with a USB-C cable and one is included with the device. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 1 year ago
    Target expert support
  • A: Hi Chris, thank you for your question regarding the Altec Lansing HydraMini Waterproof Bluetooth Speaker. This speaker is charged using the included USB-C charging cable.

    submitted byAltecLansingCustomerServ - 10 months ago
    Brand expert

Q: Does this speaker float?

submitted by Bttrfly81 - 2 years ago
  • A: Hi Bttrfly81, thanks for reaching out about Altec Lansing HydraMini Waterproof Bluetooth Speaker. This speaker IP67, which means completely protected against dust over extended time and protected against short periods of immersion in water while under pressure between 15cm and 1m. It is not designed to float, rather if it gets splashed with water or rained on it should not harm it. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 2 years ago
    Target expert support
  • A: Hi there - the HydraMini is not designed to float, but it is rated IP67 waterproof so it will be okay if it falls into the water.

    submitted byAltecLansingCustomerServ - 2 years ago
    Brand expert

Q: Is this safe to use in the shower? Or would the steam/moisture mess it up?

submitted by Allison - 2 years ago
  • A: Hi there - the HydraMini is rated IP67 waterproof.

    submitted byAltecLansingCustomerServ - 2 years ago
    Brand expert
  • A: Hi Allison, thanks for reaching out about Altec Lansing HydraMini Waterproof Bluetooth Speaker. This speaker has a waterproof rating of IP67, you can fully immerse this in water as deep as 1 meter for up to 30 minutes with no harmful effects. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 2 years ago
    Target expert support

Q: does the speaker come with a charger

submitted by Maddy - 2 years ago
  • A: Hi Maddy, thanks for reaching out about Altec Lansing HydraMini Waterproof Bluetooth Speaker. Yes the speaker has a charger. You can charge with the supplied USB-C. You can fuel up your speaker in a flash If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 2 years ago
    Target staff support
  • A: Hi Maddy - yes, the speaker brings a charging cable.

    submitted byAltecLansingCustomerServ - 2 years ago
    Brand expert

Q: Does it have a AUX port?

submitted by Zaphod Beeblebrox - 2 years ago
  • A: Hi Zaphod Beeblebrox, thanks for reaching out about Altec Lansing HydraMini Waterproof Bluetooth Speaker (83751663) I am sorry to inform you that this speaker does not have an Aux input. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 2 years ago
    Target expert support
  • A: Hi there - unfortunately, the HydraMini does not feature an Aux port.

    submitted byAltecLansingCustomerServ - 2 years ago
    Brand expert

Q: How do you connect with your laptop/pc? No instructions. The salesperson told me it would. Help!

submitted by Mary Contino - 3 years ago
  • A: Hi, Mary! Regarding your question about the Altec Lansing HydraMini Waterproof Bluetooth Speaker: A wireless Bluetooth connection can be used if your laptop supports Bluetooth. Alternatively a 3.5mm auxiliary cable can be used. Call us at the following number and we'd be happy to walk you through it! If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRobert - 3 years ago
    Target expert support
  • A: Hi there - yes, it should be able to connect to your Bluetooth-enabled laptop/pc! Go to settings, make sure your Bluetooth is turned on, and turn on your speaker. You should be able to find the speaker and connect. Please reach out to us on our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical) if you have any other questions!

    submitted byAltecLansingCustomerServ - 3 years ago
    Brand expert

Q: Can you use this while it's charging?

submitted by Sage - 3 years ago
  • A: Hi Sage, thank you for reaching out. As this is a portable speaker, we do not recommend you use the speaker while charging or leave it plugged in always. This could damage the batteries in the long run. It takes a full charge in 2-4 hours. Then you can use it and once the speaker is low on power charge it again. Please reach out to us at 1-855-292-4087 or alsupport@sakar.com, quoting ticket number 40993, if you have any more questions for us. Thank you.

    submitted byVivitar Customer Service - 3 years ago
    Brand expert
  • A: Hi there - we don't recommend that it be used while its charging or that it stay connected for extended periods of time. If you have any further questions, please contact us by phone at 1-855-292-4087, by our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical). We'd be happy to assist you!

    submitted byAltecLansingCustomerServ - 3 years ago
    Brand expert

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