Apple iPhone 16 (128GB) - Black
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About this item
Additional product information and recommendations
4.4 out of 5 stars with 2706 reviews
5 out of 5 stars
22 February, 2026
originally posted on ATT.com
Great phone
Lighter than earlier phones, good features, east to set up!
5 out of 5 stars
22 February, 2026
originally posted on ATT.com
Best purchase ever
Great experience, smooth process and easy to complete
3 out of 5 stars
19 February, 2026
originally posted on ATT.com
Could be better
I will just be honest, it is hardly any better than my iphone 12 that still works. The differences is hardly worth mentioning or upgrading from 12 to 16. I do not care for the new mute button as it tends to get bumped and mutes without you knowing. Need to go back to the old flip switch that was hard to put your finger on when in a case
2 out of 5 stars
17 February, 2026
originally posted on ATT.com
Nice phone, but…
The phone is good but could be better if the buttons weren’t huge to the point of unknowingly hitting them if you have large fingers.
5 out of 5 stars
13 February, 2026
originally posted on ATT.com
Upgrade
Nice upgrade from iPhone 13
5 out of 5 stars
11 February, 2026
originally posted on ATT.com
iPhone 16
Love my phone so much glad my momma got it for me
5 out of 5 stars
9 February, 2026
originally posted on ATT.com
nice p
its good size is comfortable
5 out of 5 stars
3 February, 2026
originally posted on ATT.com
Son LOVES his new phone.
Great phone! My son LOVES IT!!
5 out of 5 stars
31 January, 2026
originally posted on ATT.com
New phone
Ok like it very much this
5 out of 5 stars
30 January, 2026
originally posted on ATT.com
iPhone 13
Features are a lot better in a good way
5 out of 5 stars
26 January, 2026
originally posted on ATT.com
Apple iPhone 16 - 128GB - Black
great phone for a new choice.
5 out of 5 stars
26 January, 2026
originally posted on ATT.com
Works great
Great price great phone. B
5 out of 5 stars
22 January, 2026
originally posted on ATT.com
iPhone 16 great phone for me
Great phone love it and all the new features and a great price.
5 out of 5 stars
22 January, 2026
originally posted on ATT.com
Grey Otterbox phone case
Feels good in the hand and buttons are easy to use. Was also easy to place phone inside it. Otterbox always has durable phone protection.
5 out of 5 stars
21 January, 2026
originally posted on ATT.com
Great upgrade
My son love it. Great upgrade from iphone 11.
5 out of 5 stars
20 January, 2026
originally posted on ATT.com
Great phone
Works great camera amazing
5 out of 5 stars
20 January, 2026
originally posted on ATT.com
Perfect
Glad upgraded, really do like this iPhone.
4 out of 5 stars
18 January, 2026
originally posted on ATT.com
Phone order online
Phone is good and setting up was easy
1 reply from AT&T CARE team - 1 month ago
Hey Kraftylin, we’re glad to hear you’re enjoying your new iPhone 16! It’s great to know the setup process was smooth and easy for you. Thanks for sharing your experience, and we hope you continue to love your new phone! You can also visit this link: https://www.att.com/device-support/index/Apple/iPhone16/ and explore more about your device features and settings.
5 out of 5 stars
17 January, 2026
originally posted on ATT.com
new phone for son
love the iphone 16! it was very fast and easy to get it done! highly recommend!
1 out of 5 stars
15 January, 2026
originally posted on ATT.com
Not happy
The phone keeps glitching and freezing. It feels smaller in my hands than my last phone. I hate it!!!!
1 reply from AT&T CARE - Isabella team - 1 month ago
Hello there! Thank you for taking the time to share your experience with us. We understand how important it is to feel satisfied with an upgrade, and we’re sorry to hear that the iPhone 16 hasn’t lived up to the expectations you had for it. It can be disappointing when a new device doesn’t deliver the excitement you were hoping for, and we truly appreciate your honest feedback. If your screen is freezing: -Start with a force restart by quickly pressing and releasing Volume Up, then Volume Down, then hold the Side button until the Apple logo appears. -Update your phone to the latest iOS version available. -Check your storage. Sometimes phones freeze when storage is nearly full. -Identify problematic apps. If freezes happen while using a specific app, try reinstalling or updating that app. -Reset settings: Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. This won’t delete your data but resets system preferences. If nothing of this works, you might consider reaching out to Apple and take advantage of the one-year limited warranty they provide. For warranty support, product exchanges, or repairs, we recommend contacting Apple Support or visiting your nearest Apple Store with your iPhone and proof of purchase. We recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use. At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like personalized tips for your iPhone 16, we’re here to help!