Apple iPhone 16 (128GB) - Pink
$829.99
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4.3 out of 5 stars with 3792 reviews
5 out of 5 stars
2 October, 2026
originally posted on ATT.com
Perfect
Exactly what I expected for reasonable price
From AT&T Care team
We appreciate you taking the time to share your positive experience. We are glad to hear that your new iPhone 16 is exactly what you expected! If you ever need assistance with your device or service in the future, please feel free to reach out to us through social media for a fast resolution and response. - X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att AT&T CARE - Kevin
1 month ago
3 out of 5 stars
28 September, 2026
originally posted on ATT.com
Fragile
Phone has a nice color and thin as needed however the phone seems to be a bit fragile and thus certain care has to be inplace
From AT&T Care team
Thank you for sharing your feedback. We are glad you enjoy the thin design and color of the iPhone 16, we acknowledge your concern regarding its durability and the extra care required to protect it. If you want us to help you order the best protectors to keep your phone safe, please contact us through any of our channels below, so we can directly help you. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone) AT&T CARE - Kevin
1 month ago
5 out of 5 stars
27 September, 2026
originally posted on ATT.com
Amazing phone
Awesome phone great pictures
From AT&T CARE - Kevin team
Susan Richardson, thank you for the feedback. We are glad to hear you are enjoying the performance and great picture quality of your new iPhone 16. If you need any assistance in the future, please feel free to reach out to us via direct message on our social media channels. - X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
16 days ago
5 out of 5 stars
22 September, 2026
originally posted on ATT.com
Good phone
Good phone no problems love it
From AT&T CARE - Isabella team
Thank you for sharing your feedback on the iPhone 16. We are glad to hear that you are loving your new device and experiencing no problems with it. Delivering a smooth, trouble-free mobile experience is exactly what we strive for. Thank you for choosing AT&T to keep you connected.
15 days ago
1 out of 5 stars
21 September, 2026
originally posted on ATT.com
Switching providers
The phone freezes constantly and I have had to re start my phone a couple of times. I am not happy with the purchase. The calls get lost randomly.
From AT&T CARE - Kevin team
Claudiam85, we are sorry to hear that your iPhone 16 is freezing and randomly dropping calls. We completely understand why you are unhappy with this experience, and we want to help make things right before you think about switching providers. Please send us a Direct Message (DM) so we can investigate your local network connectivity and help troubleshoot your device right away. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
2 months ago
1 out of 5 stars
19 September, 2026
originally posted on ATT.com
Cell phone issue
My has been blocked till I got this cell phone I problems with that cell
From AT&T CARE - Pablo team
Hello, Thogmartin! We are sorry for the frustration caused by the unexpected block issue on your new Apple iPhone 16. We want you to enjoy all the premium benefits your device has to offer. Please fill out our AT&T Secure Support Form to sort this out for you: https://www.att.com/get-support/ For faster, one-on-one help, you can also DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of AT&T.
2 months ago
5 out of 5 stars
13 September, 2026
originally posted on ATT.com
Love it
I love my new phone. Although I will say it’s hard to get a custody the new features and buttons. But just like all my previous phones, I’ll get used to it.
From AT&T CARE - Isabella team
Hello! We are so glad to hear that you are loving your new phone! Upgrading to a new device is always exciting, though it can definitely take a little time to get used to the new features and button placements. Feel free to check out the iPhone User Guide for some easy tips. Find it here:🔗https://support.apple.com/guide/iphone/welcome/ios Thanks for being part of the AT&T family! 💙
2 months ago
5 out of 5 stars
10 September, 2026
originally posted on ATT.com
Pink iPhone 16
I absolutely love my new phone!!
From AT&T Care team
We’re thrilled to hear you're loving your new Apple iPhone 16, and exploring all its amazing features. We want you to get the most out of your new tech. Please know that we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T! AT&T CARE - Pablo
2 months ago
1 out of 5 stars
8 September, 2026
originally posted on ATT.com
Don’t purchase
Terrible terrible terrible!!!
From AT&T Care team
Hello. We're sorry to hear your new Apple iPhone 16 isn't delivering the top-tier quality and performance you expect right out of the box. The great news is that you can swap it out if defective. Just bring your proof of purchase to any AT&T store to start an exchange. You can review our full replacement guidelines ahead of time on our Return Policy Portal: 🔗 http://sm.att.com/b63c06b3 For any help with your AT&T service, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T! AT&T CARE - Pablo
2 months ago
5 out of 5 stars
5 September, 2026
originally posted on ATT.com
My daughters phone
My daughter loves her phone
From AT&T CARE - Pablo team
We’re thrilled to hear your daughter is loving her new Apple iPhone 16, and exploring all its amazing features. We want her to get the most out of her new tech. At AT&T, we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
2 months ago
5 out of 5 stars
31 August, 2026
originally posted on ATT.com
New phone
Love new phone it’s faster and I have had no problems
From AT&T CARE - Kevin team
Amanda, thank you for the wonderful feedback! We are so glad to hear that you love your new iPhone 16 and that you are enjoying its faster performance with absolutely no problems. If you ever need any assistance or have questions about your new device, please feel free to reach out to us anytime through our social media channels below. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
2 months ago
1 out of 5 stars
15 August, 2026
originally posted on ATT.com
ATT did not honor their 2.99 new line price.
ATT overcharging. Paying 8 per phone on new lines. Special was 2.99 per phone. Ready to jump ship to a network with honest business practices.
From AT&T CARE - Kevin team
Hi Kevin, we are sincerely sorry to hear that we did not honor the promotional pricing for your two new phones. We completely understand your frustration with being overcharged each month and having to call us multiple times without a resolution. We want to audit your account and apply the correct promotional credits if it is associated to a system error. Please contact us through our official support channels: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
3 months ago
1 out of 5 stars
11 August, 2026
originally posted on ATT.com
Too little storage
Not enough storage space. I don’t know why they still sell this option.
From AT&T CARE - Kevin team
Hi there, thank you for sharing your feedback with us. We keep the base storage tier available to offer the lowest possible entry price for customers who rely heavily on cloud storage (like iCloud) or use their phones primarily for basic tasks. That being said, we know how annoying it is to run out of space. If you are still within your return or exchange window, we would be more than happy to help you upgrade, please contact us through any of the channels below. 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att 📞 800‑331‑0500 (or dial 611 from your AT&T phone)
3 months ago
5 out of 5 stars
7 August, 2026
originally posted on ATT.com
iPhone 16
Great phone! Easy to hold and navigate!
From AT&T CARE - Isabella team
We are so glad to hear that you are loving your iPhone 16. It is wonderful to know that the device feels comfortable to hold and easy to navigate every day. Thank you so much for taking the time to share your review!
1 month ago
5 out of 5 stars
6 August, 2026
originally posted on ATT.com
Phone
Exactly what I wanted and I love it
From AT&T CARE - Isabella team
Hi! We're so glad to hear that the iPhone 17 has met your expectations. Plus, the color is amazing. Thank you for choosing AT&T. Keep enjoying your phone. 🩷
1 month ago
2 out of 5 stars
5 August, 2026
originally posted on ATT.com
Not what i expected
Reception is worse than my old 13
From ATTCare_Yvette team
We're sorry about the connectivity issues. Please try resetting network settings and toggling Airplane Mode. If issues persist, visit https://www.att.com/get-support/ or DM us on socials to check coverage in your area. Connect with us on socials: • X (Twitter): @ATTHelp • Instagram: @att • Facebook: AT&T
3 months ago
5 out of 5 stars
30 July, 2026
originally posted on ATT.com
Great produxt
One of the best purchases I could have made for my fiancé, going from a an 12pro to the 16 was a major plus. The item works perfectly and it was her favorite color as well. So that’s an extra plus. But I’m thankful for the deal I was handed and the product is asume and of course I love the service of at&t.
5 out of 5 stars
26 July, 2026
originally posted on ATT.com
I phone 16
Very good reliable phone that takes great pictures
4 out of 5 stars
25 July, 2026
originally posted on ATT.com
Wifes PINK 16
Likes to freeze, not much different from the 15
5 out of 5 stars
23 July, 2026
originally posted on ATT.com
Upgrade
Phone works great, my wife is very happy with the upgrade…