Q&A(16)
Q: Are all the packets supposed to be open about an inch? I bought two boxes and every single individual packet is not sealed all the way.
A: Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-866-428-3366. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!
submitted byJohnson & Johnson - 7 days agoBrand expert
Q: Is this gluten free? Or safe for babies who might be gluten intolerant?
A: If you have a gluten intolerance or sensitivity, it's great that you're being cautious. The Aveeno Soothing Bath contains gluten. Contains Colloidal Oatmeal that may contain wheat
submitted byJohnson & Johnson - 14 days agoBrand expert
Q: Will this product help with diaper rash?
A: Aveeno Baby Eczema Therapy Soothing Bath Treatment relieves minor skin irritation and itching from rashes, eczema, poison ivy, oak, sumac, or insect bites.
submitted byJohnson & Johnson - 1 month agoBrand expert
Q: Will this product clog my drain? Can I use a pantyhose and let the water run on it so it doesn’t go down the drain?
A: Our products have not been tested to be septic safe, we have no information on how they interact with septic systems.
submitted byJohnson & Johnson - 3 months agoBrand expert
Q: Crazy question, but can I use this for my dogs’s bath?
A: Hi, We do not recommend using the product on pets like dogs We always advised to use the product as directed for best results. Thank you.
submitted byJohnson & Johnson - 5 months agoBrand expert
Q: My child has scalp eczema. Can I use this on her scalp? If not, can you please recommend a good aveeno product that I can use? Thank you
A: Hello! Our Aveeno Baby Eczema Therapy Soothing Oatmeal Bath Treatment is a great product for relieving dry, itchy skin associated with eczema, but it is specifically intended for use in the bath, not directly on the scalp. The colloidal oatmeal in this product helps to soothe and moisturize, which is excellent for eczema relief. If your child has scalp eczema, it’s always a good idea to consult with a pediatric dermatologist for the best treatment plan.
submitted byJohnson & Johnson - 6 months agoBrand expert
Q: Can this be used on the face?
A: Yes, you can use this product all over the body and also on your face.
submitted byJohnson & Johnson - 8 months agoBrand expert
Q: Can this be used daily on a toddler? Or can it overdry the skin?
A: Aveeno Baby Eczema Therapy Soothing Oatmeal Bath Treatment is formulated to provide relief from itchy, dry skin for babies 3 - 36 months. If you think the dryness is severe, you may need to consult your doctor.
submitted byJohnson & Johnson - 9 months agoBrand expert
Q: Why doesn’t this one just have colloidal oatmeal like the adult version? Would that be better for a baby to have the least amount of ingredients?
A: Hi there, this product contains colloidal oatmeal just like the adult version.
submitted byJohnson & Johnson - 7 months agoBrand expert
Q: Does this item have 5ct of baby body wash+shampoo, and each package weights 3.75oz? Or, is 3.75oz the total weight of all 5 packages?
A: Hi! Thank you for contacting us. It is 3.75 oz (or 106 grams) total for 5 bath packets
submitted byJohnson & Johnson - 10 months agoBrand expert