Q&A(11)
Q: Does it keep stuff hot?
A: Hi Emily, Thanks for reaching out! The Bentgo Kids’ Prints Leakproof 5-Compartment Bento-Style Lunch Box is designed primarily for portioned meals and keeping contents neatly separated—it does not provide temperature control and will not keep food hot (or cold). If you’re looking to maintain meal temperatures, pairing it with an insulated lunch bag and an ice pack (for cold foods) or a heat pack (for warm foods) is your best bet. We’d be happy to recommend some of our insulated Bento Bags and accessories that work well with it—just let us know! If you’d like personalized suggestions, feel free to reach out to us anytime at support@bentgo.com or 714-668-0300—we’re here to help. Thank you, Jessica Bentgo Customer Support
submitted byBentgo - 19 days agoBrand expert
Q: Can this be broken down to wash in a dishwasher?
A: Hi Caitlin, Thank you for your question! For the Bentgo Kids’ Prints Lunch Box, we recommend hand washing the outer shell to help preserve the leak-proof seal and extend the longevity of your product. The inner tray compartments can be removed from the outer shell and are dishwasher safe (top rack) for easy cleaning. Please contact us at support@bentgo.com or 714-668-0300 if we can further assist. Thank you, Jessica Bentgo Customer Support
submitted byBentgo - 24 days agoBrand expert
Q: What kind of paint is used inside the lunch box.? Do you offer lunch box with stainless steel.? Thank you.
A: Hi Dad, Thank you for your question! Our products are BPA-free and made without PVC, phthalates, lead, or vinyl. The Bentgo Kids' Prints Leakproof, 5 Compartment Bento-Style Lunch Box does not have paint on the inside, it has plastic and rubber parts. We do carry other lunchbox options that are made out of stainless steel. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 3 months agoBrand expert
Q: Is there a reason it is recommended for 3 and up? Could a younger toddler use it?
A: Hi Judette, Thank you for your question! It is recommended for kids in ages between 3 and 7 due to the size of the portions but it can be used by kids of different ages. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 8 months agoBrand expert
Q: Are these considered insulated? Will they keep food cold for 3 hours without ice?
A: Hi Kari, Thank you for your question! The Bentgo Kids' Prints Leakproof, 5 Compartment Bento-Style Lunch Box is not insulated. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 1 year agoBrand expert
Q: Will the box close with a full size sandwich cut in half like in the picture?
A: Hi PrettyBrwnGeek, Thank you for your question! Yes, it can fit a sandwich cut in half. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 1 year agoBrand expert
Q: Hello. Is your backpack durable enough? And will it fit the 4 year old? Thank you
A: Hi Iryna, Thank you for your question! The Bentgo Kids School backpack is lightweight and durable backpack and is recommended for kids ages 4 and up. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 1 year agoBrand expert
Q: Will it keep food warm?
A: Hi Vivi, Thank you for your question! The Bentgo Kids' Prints Leakproof, 5 Compartment Bento-Style Lunch Box is not insulated. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 1 year agoBrand expert
Q: Are these latex free? Concerned about the areas that feel like rubber.
A: Hi M, Thank you for your question! All our Bentgo products are BPS, BPA free and made with no PVC, latex, phthalates, lead or vinyl. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 1 year agoBrand expert
Q: Can I add an icepack beneath the tray?
A: Hi Star, Thank you for your question! Unfortunately, there is not enough space for an ice pack to be placed under the tray. The ice packs should be placed around the lunchbox. Alternatively, we do carry a lunchbox that comes with a built-in ice pack, it is called the Bentgo Kids Chill lunchbox. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or support@bentgo.com. Bentgo Support
submitted byBentgo - 2 years agoBrand expert