Q&A(13)
Q: is this vacuum cordless?
A: the "Highlights" indicates an 18' cord...
submitted byDiana - 1 year agoA: The Merlin Vacuum has a 25-foot cord.
submitted byBergHOFF Support - 3 years agoBrand expert
Q: Can this vacuum be used on super soft carpet or will it be too difficult to maneuver?
A: The merlin vac is an all in one vac that can be used on any surface. The merlin vac does not have a spinning carpet attachment.
submitted byBergHOFF Support - 1 year agoBrand expert
Q: does come with attachments?
A: Attachments included.
submitted byBergHOFF Support - 3 years agoBrand expert
Q: Can you buy replacement filters
A: Product packaging contains instructions on replacement filters.
submitted byBergHOFF Support - 4 years agoBrand expert
Q: Does it have a light?
A: The Merlin does not have a light.
submitted byBergHOFF Support - 5 years agoBrand expert
Q: How long it takes to charge it?
A: The vacuum has a 25' foot cord. It is not battery operated.
submitted byBergHOFF Support - 5 years agoBrand expert
Q: Is this new or refurbished?
A: They are new vacuums.
submitted byBergHOFF Support - 5 years agoBrand expert
Q: can it be used on carpet
A: Yes, the vacuum can be used on carpet.
submitted byBergHOFF Support - 5 years agoBrand expert
Q: Where was this made?
A: BergHOFF uses more than one manufacturing facility to produce the best product and the most efficient cost. We do this to give all our customers a product that will exceed expectations at a great price. All BergHOFF products are designed and constructed to the highest Belgium standard of quality.
submitted byBergHOFF Support - 5 years agoBrand expert
Q: Does this have a beater brush? If so, can it be turned off to use on vinyl plank flooring?
A: The Merlin does not have a motorized brush. It has a Squeegee style brush and a recessed channel to direct the dirt and debris.
submitted byBergHOFF Support - 5 years agoBrand expert