Q&A(14)
Q: Where can I find instructions for this new lock?
A: I’m trying to Unlock This With the combination and it won’t open And I’m Not sure which direction to Put the combination In Please help
submitted byMaster lock - 6 months agoA: The combination to open the lock is packaged with the lock, usually on a tag hanging on the lock. This lock comes with a preset combination that is not changeable.
submitted byMasterLockCompany - 9 months agoBrand expert
Q: What is the purpose of the protective vinyl coating?
A: The protective vinyl coating helps prevent scratches to your bike and increases the durability of the lock.
submitted byAI Shopping Assistant - 19 hours agoAi generated
Q: Is the lock portable for travel?
A: Weighing only 2.7 pounds, the lock is lightweight and portable for easy travel and transportation.
submitted byAI Shopping Assistant - 19 hours agoAi generated
Q: Can this lock be used for securing other items?
A: Yes, the lock is versatile and can secure bicycles and various other outdoor equipment.
submitted byAI Shopping Assistant - 19 hours agoAi generated
Q: How does the combination locking mechanism work?
A: The lock features a preset four-digit combination that allows for keyless convenience and easy access.
submitted byAI Shopping Assistant - 19 hours agoAi generated
Q: What type of material is the lock made from?
A: The lock is made from braided steel, ensuring flexibility and added strength for security.
submitted byAI Shopping Assistant - 19 hours agoAi generated
Q: The code wore off. And the code fell off the keys. How do you get this bike lock off?
A: For security reasons, we’re not able to provide instructions on how to defeat or remove a lock. We recommend contacting your local hardware store or a locksmith for assistance.
submitted byMasterLockCompany - 4 months agoBrand expert
Q: I bought this lock and I don’t see any instructions. How do zi know what the combination is?
A: The combination to open the lock is packaged with the lock, usually on a tag hanging on the lock. This lock comes with a preset combination that is not changeable.
submitted byMasterLockCompany - 9 months agoBrand expert
Q: Is the default combination the same for every lock
A: No, they are different.
submitted byMasterLockCompany - 11 months agoBrand expert
Q: Is there any direction you have to put the code in and will it automatically unlock when you put the code in or do I have to press a button or something?
A: You just need to line the combination up between the arrows and pull open. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
submitted byMasterLockCompany - 1 year agoBrand expert