A: We’re sorry to hear that you’re having trouble with your Braun No Touch Forehead Thermometer. We understand how important accurate readings are. If you feel the thermometer is not providing correct measurements, please feel free to reach out to us at SocialSupport@helenoftroy.com for additional assistance. We’re here to help!

A: Thank you for your inquiry. This is the NTF3000. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: Thank you for your inquiry James. Braun is designed in Germany and made in China. However, when sold in the United States and Canada, the only languages that will come on the unit or in the manual are English, Spanish, and French. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

A: Yes, this unit can read in either Fahrenheit or Celsius. There is a switch inside of the battery compartment that will change the thermometer to the temperature scale you want. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

A: Thank you for your inquiry Jude. There are clear operating instructions that come with this unit in the manual. You can also watch this video for any assistance with using this thermometer you may need: https://www.youtube.com/watch?v=UrMoK9CD4f0. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.