About this item
- Accurate readings in just seconds
- The ThermoScan thermometer is proven more accurate than forehead or rectal
- Pre-warmed tip provides accurate measurements time after time
- ExactTemp system uses a light & beep to confirm proper positioning
- Large, easy to read display
- Lens filters ensure accuracy and hygiene
- Braun ThermoScan Ear Thermometer is recommended for infants, children and adults
Q: Anyone have advice on the unit when it displays P O S. I've tried brand new batteries, taking out batteries overnight. Thanks for any help!
A: It might mean Position. -try alternative way of placing the Thermometer in the ear. Check the booklet it came with. It should say there but that would be my guesssubmitted byMimi - 7 years ago
A: yes, it has to do with the position. I find I get a reading every other time. wld not buy again.submitted byHerrs pretzel rods - 10 months ago
A: We will be happy to help you. Please make sure that you are following the steps below to ensure an accurate reading: 1. Always make sure the sensor lens is clean. You may clean the sensor lens by gently rubbing it with a Q-tip with isopropyl/rubbing alcohol. Once this is done, please allow the thermometer to dry for about 10 minutes, as the rubbing alcohol has a cooling effect. 2. Be sure to use a probe tip cover with this thermometer with each use to prevent any build up or damage from occurring to the sensor lens. 3. For proper placement, do not twist or force the thermometer when it is in someone’s ear, as this will point the sensor away from the eardrum and result in an inaccurate reading. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.submitted byManufacturer Tech Support - 1 month agoBrand expert
Q: Does it need batteries or does it come with it
A: Our ThermoScan Ear Thermometer is manufactured by Helen of Troy so we suggest reaching out to them to see if it accepts batteries and ask them about other inquires you may have. They can be reached at 1-800-477-0457.submitted byBraun - 3 years agoBrand expert
A: it comes with batteries. had it 6 days and the screen message was Lo, for low battery.submitted byHerrs pretzel rods - 10 months ago
Q: hi. why does thermometer display Lo battery after only 3 uses? it reads that the position is off. Does not read temp after each reading. have to do it several times. do not recommend
A: Thank you for your inquiry. We would recommend resetting your thermometer by removing and reinstalling the unit's batteries. However, if you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Does the LCD screen have a backlight?
A: That's a great question, Aysha! The ThermoScan Ear Thermometer is manufactured my Helen of Troy. We recommend reaching out to them at firstname.lastname@example.org to see if the LCD screen has a backlight or not.submitted byBraun - 2 years agoBrand expert
Q: can you also use this for adults?
A: We know that importance of compatibility and we want to get you to the Helen of Troy as they license our thermometers. You can reach them at 800-477-0457 as they'd have more information on if you can use the thermometer for adults.submitted byTheBraunTeam - 3 years agoBrand expert
Q: What’s the diff between the blue box and this purple one? I notice this one is like a $1 less but it comes with the hard case the blue box doesn’t so why does the blue box cost more.
A: To get the best answer to this question, Alex, we recommend reaching out to the manufacturer by calling 1-800-477-0457.submitted byTheBraunTeam - 4 years agoBrand expert
Q: Does it come with batteries? What type batteries does it use?
A: That's a great question, for the best assistance please reach out to our manufacturer at 1-800-477-0457.submitted byTheBraunTeam - 4 years agoBrand expert
Q: How much does the filters cost?
A: Our team recommends reaching out to our manufacturer for the answer to this question. They can be reached at 1-800-477-0457.submitted byTheBraunTeam - 4 years agoBrand expert
Q: Is it coming with filters?
A: Thank you for your inquiry Kana. This will come with a packet of lens filters. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.submitted byManufacturer Tech Support - 4 years agoBrand expert
Q: What is the difference between IRT6500US and IRT6020US?
A: Thank you for your inquiry. The main difference between the two is that the IRT6020 comes with a hard lens cover and the IRT6500 has a hard thermometer case. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.submitted byManufacturer Tech Support - 4 years agoBrand expert