Q&A(19)
Q: Is this mattress waterproof or not? I see different answers in Q&A and reviews. We actually don't want it to be, since that has a different feel to it.
A: Thanks for reaching out to us. The mattress pad is not waterproof. Thank you
submitted byAllied Home - 3 years agoBrand expert
Q: Is this mattress pad OEKO-TEK certified?
A: Thanks for reaching out to us. Unfortunately, the mattress pad is not, thank you
submitted byAllied Home - 5 years agoBrand expertA: Thank you for reaching out to us. None of our mattress pads are Oeko-Tek certified. Thank you
submitted byAllied Home - 5 years agoBrand expert
Q: Is this mattress pad treated with any chemicals- flame retardants, waterproofing chemicals, or anything else?
A: Thanks for reaching out to us. There are no flame retardants for this mattress pad. Here is what "Allergen barrier" means. A barrier that completely surrounds a pillow, mattress or boxspring, preventing the escape and subsequent inhalation of allergy-causing particles. Thank you
submitted byAllied Home - 5 years agoBrand expertA: Thanks for reaching out to us. The mattress pad has a Allergen Barrier and is Waterproof. thank you
submitted byAllied Home - 5 years agoBrand expert
Q: What is the fill material?
A: Thank you for reaching out to us. Fill Material: 100% Polyester. Thank you
submitted byAllied Home - 5 years agoBrand expertA: Thank you for reaching out to us. Fill Material: 100% Polyester. Thank you
submitted byAllied Home - 5 years agoBrand expert
Q: Where is this manufactured?
A: Thank you for reaching out to us. This mattress pad is made in China. Thank you
submitted byAllied Home - 5 years agoBrand expertA: Thank you for reaching out to us. This mattress pad is made in China. Thank you
submitted byAllied Home - 5 years agoBrand expert
Q: I'm a little confused. The soft part of the mattress pad is with the seam side out. But my guess is, it should be seam side down. How have people put it on? Thank you.
A: Thanks for reaching out to us. The mattress pad does have the seam side down which would go on top of the mattress. Thank you
submitted byAllied Home - 5 years agoBrand expertA: Thanks for reaching out to us. The mattress pad does have the seam side down which would go on top of the mattress. Thank you
submitted byAllied Home - 5 years agoBrand expert
Q: Is this mattress pad waterproof?
A: Thank you for reaching out to us. No, this mattress pad is not waterproof
submitted byAllied Home - 5 years agoBrand expertA: Thank you for reaching out to us. No, this mattress pad is not waterproof
submitted byAllied Home - 5 years agoBrand expert
Q: Does it fit a 21" mattress or 18". Both dimensions are mentioned.
A: Hi Jzulli, We apologize for the confusion! We'll work to get that information updated as soon as possible. The mattress pad skirt will comfortably stretch to 18".
submitted byAllied Home - 7 years agoA: Hi jzulli, we apologize for the confusion information (we'll get this updated ASAP)! This mattress pad will fit up to an 18" mattress.
submitted byAllied Home - 7 years agoBrand expert
Q: Is this mattress pad all cotton fabric? NO IT IS NOT.
A: The cover is 100% Cotton. It is just the backing and the skirt that are polyester.
submitted bySleep Hard - 7 years agoA: Thanks for reaching out us. The mattress pad is 100% Cotton. Thank you
submitted byAllied Home - 5 years agoBrand expert
Q: I need a queen size, but none is listed. Does it come in a queen or does the full fit the queen?
A: Thanks for reaching out to us. Yes, this mattress pad comes in Queen size. Thank you
submitted byAllied Home - 5 years agoBrand expertA: It may have been out of stock. There is a Queen size available.
submitted bySleep Hard - 7 years ago