Q&A(28)
Q: Can this moisturizer be used on the face? Currently using the SA facial wash, just want a moisturizer with salicylic acid as well.
A: so "applying to large areas of the body should be avoided" and "has not been tested for face application" - what's left to apply it to then?
submitted bydi - 5 years agoA: Hello there! Thank you for your interest in CeraVe SA Cream for Rough and Bumpy Skin. The SA Cream should be applied to areas affected by rough, bumpy skin. Applying to large areas of the body should be avoided. This product has not been tested for face application. We hope this information is helpful and we wish you great success with our products!
submitted byCerave Product Expert - 5 years agoBrand expert
Q: Does this have a safety seal?
A: Hello TargetShopper2022. Thank you for your interest in CeraVe SA Cream for Rough and Bumpy Skin. This product does not come with a seal. In an effort to promote sustainability we have eliminated seals on most of our packaging. We hope this information has been helpful and that you can use our products with great success!
submitted byCerave Product Expert - 3 months agoBrand expert
Q: I noticed that your product contains parabens. I saw in another answered question that you were working on taking out parabens. How long will that be? Will you take the paraben products off the shelve
A: Hello CG. Thank you for sharing your concerns with CeraVe SA Cream for Rough and Bumpy Skin, Moisturizer Unscented - 12oz. Parabens are a group of commonly used ingredients that act as a preservative in cosmetics and personal care products. They are highly effective in preventing the growth of fungi, bacteria, and yeast that could contaminate and degrade products. As part of our commitment to deliver high-quality, effective products, certain parabens are used in some of our formulations to ensure the safety of our consumers. Extensive research spanning decades has confirmed the parabens in our portfolio are safe at the concentrations we use. The U.S. Food & Drug Administration (FDA), which regulates the personal care industry, upholds these findings. While we take great care in evaluating each ingredient we use and are confident in our products’ safety, we know there is public conversation encouraging consumers to avoid certain ingredients, as is the case with some parabens. Based on growing demand for products that do not include parabens, we substituted them for other preservatives in some of our products. Consumers can look on our products’ labels to see what ingredients are included. Additionally, as part of our innovation strategy we are developing packaging systems and new product formulations that are less vulnerable to microbiological contamination, which will limit the use of preservatives in general. As we have for over the past 100 years, we will continue to take a rigorous approach to product quality and safety, while monitoring consumer insights and preferences. If you would like to learn more about parabens and how they protect your safety, we encourage you to visit: https://inside-our-products.loreal.com/ingredients/parabens.
submitted byCerave Product Expert - 5 months agoBrand expert
Q: Is this the same as the aa foot cream?
A: Hello Miller! The CeraVe SA Cream for Rough and Bumpy Skin is not the same as the SA Renewing Foot Cream. While both contain salicylic acid (SA) to exfoliate, they are formulated with different ingredient combinations and concentrations for specific areas of the body. The SA Cream for Rough and Bumpy Skin is generally used for body areas prone to keratosis pilaris or rough patches, whereas the SA Renewing Foot Cream is specifically designed for the thicker, tougher skin of the feet. You can find more information on the CeraVe website by comparing the ingredient lists of each product.
submitted byCerave Product Expert - 8 months agoBrand expert
Q: Can this be used on kids
A: Hello Kids, Thank you for your interest in CeraVe CeraVe SA Cream for Rough and Bumpy Skin, Moisturizer Unscented - 12oz. Unless specifically labeled for use on children, our products are not formulated for or tested for use on children. Our children’s products are not tested on children under the age of 3 years except those labeled as baby products. Please check with your child's pediatrician if you have questions about the use of a specific product. In accordance with US Consumer Product Safety Commission’s definition, we consider a child to be 12 years old and under. We hope this information has been helpful and you can use our products with great success!
submitted byCerave Product Expert - 8 months agoBrand expert
Q: Hi, this is a little bit personal but could this be used on the bum?
A: Hello Dayanna, Thank you for your interest in CeraVe SA Cream for Rough and Bumpy Skin, Moisturizer Unscented - 12oz. We do not test this product specifically on intimate areas. We would recommend you ask your treating physician before applying this product to any private area on your body. We hope this information has been helpful and that you can use our products with great success.
submitted byCerave Product Expert - 9 months agoBrand expert
Q: Does the CeraVe SA Cream for Rough and Bumpy Skin contain any aluminum? I made a mistake when I bought the CeraVe Therapeutic Hand Cream which contained Aluminum/Magnesium Hydroxide Stearate.
A: Hello Puppy! We understand your concern about aluminum in our products. The CeraVe SA Cream for Rough and Bumpy Skin does not contain Aluminum/Magnesium Hydroxide Stearate. You can find the complete ingredient list for the CeraVe SA Cream for Rough and Bumpy Skin on our website and on the product packaging. If you have any further questions about our ingredients, please don't hesitate to contact us directly.
submitted byCerave Product Expert - 9 months agoBrand expert
Q: Does it contain animal derived ingredients?
A: Hello Ag! Hi there! CeraVe products are developed with dermatologists and maintain the highest standards for both efficacy and safety. We evaluate and optimize our formulations on an ongoing basis and we are attentive to the personal preferences of our consumers. At the moment, SA Cream for Rough and Bumpy Skin is currently formulated with ingredients that may be animal derived or animal derived by-products. We hope this answers your question!
submitted byCerave Product Expert - 11 months agoBrand expert
Q: When use this can your legs swell up when started using it my Derm Dr told me to use on my legs that have places she had to freeze off but now my legs are swollen up ? Would it be from this cream ?
A: Hello TONEW! We are very sorry to hear about your experience with our SA Cream for Rough and Bumpy Skin. We would like to speak to you directly about this. Please contact our Consumer Care Center at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance. It would be helpful if you had the product with you when you call. We look forward to speaking with you!
submitted byCerave Product Expert - 1 year agoBrand expert
Q: Can this be use on your armpits?
A: Hello Aa, Thank you for your interest in CeraVE SA Cream For Rough and Bumpy Skin, Moisturizer Unscented-12 oz. We do not test this product specifically on the under arm area therefore we are unable to make any claims regarding this product's safety when applying to that specific area of the body. Salicylic Acid is an exfoliant and it is possible that it might contribute to irritation on the skin in this particular area, but we do not have conclusive research on this subject at this time. We hope this information has been helpful. Thank you for reaching out to CeraVe!
submitted byCerave Product Expert - 1 year agoBrand expert