Q&A(8)
Q: What is the pH level?
A: Is this product safe for kids with dry skin?
submitted byEzz - 6 months agoA: Hi there - the pH range for our Moisturizing Relief Body Wash is 5.0-6.5. We hope this helps!
submitted byGalderma Team Member - 6 months agoBrand expert
Q: Can this be used as hand soap?
A: Hey, Great question! Yes, the Cetaphil Moisturizing Relief Therapeutic Body wash is a gentle, moisturizing cleanser that is suitable for all skin types and can effectively remove dirt and oil from your hands. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 13 days agoBrand expert
Q: Is this body wash non-comedogenic?
A: Hi there - our Moisturizing Relief Body Wash is not considered to be non-comedogenic, however, our Ultra Gentle Sensitive Body Wash is a great alternative that won't clog your pores. Formulated with aloe vera, vitamin B5 and a unique combination of moisturizers that leave skin feeling clean, soft, and replenished. It is fragrance-free and hypoallergenic formula that delivers nourishing ingredients to help maintain the skin's moisture barrier. Hope this helps!
submitted byGalderma Team Member - 7 days agoBrand expert
Q: How do you open the top. When I turn to open it still does not pump or move.
A: Hi there - we’re sorry to hear about your experience! We’d like to learn more about the situation. Please contact us at 1-866-735-4137 Monday through Friday, 8am-5pm Central Time and let our Special Services team know that you’re calling about your online question.
submitted byGalderma Team Member - 10 months agoBrand expert
Q: Is this product suitable for the face? Will it clog pores?
A: Hello! If concerned about usage on the face, please consult a dermatologist or healthcare provide before use, or use a Cetaphil facial cleanser which are non-comedogenic and clinically tested for specific use on the face.
submitted byTarget Beauty Consulting - 1 year agoBrand expert
Q: Is it safe during pregnancy
A: Your safety – and your little one’s – is really important to us so we'd recommend you check with your doctor before using Cetaphil while pregnant. If you have any other questions, our team would be happy to help: ContactUs@GaldermaSupport.com or 1-866-735-4137 (M-F, 8a-5p CT). Congrats on your newest addition
submitted byGalderma Team Member - 11 months agoBrand expert
Q: Does it have a scent of any kind. I don't want any smell of anything
A: Hi there - our Moisturizing Relief Body Wash is fragrance free. Hope this helps!
submitted byGalderma Team Member - 2 years agoBrand expert
Q: Does this foam or lather?
A: Hey lygophilia, The Cetaphil Moisturizing Relieft Therapeutic Body Wash is very creamy when it lathers up. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.
submitted byTarget Beauty Consulting - 3 years agoBrand expert