Q&A(13)
Q: How does the face wash help with oily skin?
A: The face wash uses Zinc technology to control surface oil and reduce shine.
submitted byAI Shopping Assistant - 2 days agoAi generated
Q: Does this product contain any fragrances?
A: No, this product is unscented and has no added fragrances.
submitted byAI Shopping Assistant - 2 days agoAi generated
Q: Is this face wash safe for sensitive skin?
A: Yes, it is hypoallergenic, noncomedogenic, and clinically proven to be non-irritating.
submitted byAI Shopping Assistant - 2 days agoAi generated
Q: What skin types is this face wash suitable for?
A: This face wash is suitable for combination, oily, and sensitive skin types.
submitted byAI Shopping Assistant - 2 days agoAi generated
Q: What is the main purpose of this face wash?
A: The main purposes are deep cleaning and makeup removal without over drying the skin.
submitted byAI Shopping Assistant - 2 days agoAi generated
Q: Did this replace Cetaphil PRO Oil Control Foam Face Wash for Acne & Oily Prone Skin? My dermatologist recommended I go back to it but am unable to find it?
A: Hi there - yes, our Oil Removing Foam Wash is the same product with the same formula, just with a new look! If you have any other questions, our team would be happy to help: ContactUs@GaldermaSupport.com or 1-866-735-4137 (M-F, 8a-5p CT).
submitted byGalderma Team Member - 15 days agoBrand expert
Q: I've used Cetaphil Pro Oil Removing Foam Wash for a few years. I noticed my most recent purchases contained castor oil. Has the Cetaphil Pro Oil Removing Foam Wash been reformulated?
A: Hi there – We periodically review and update our formulations to ensure they meet our high standards of safety and efficacy. You can always find the most up-to-date ingredient list on the product packaging and on our website. If you have any specific concerns or would like to share more details, please contact us at 1-866-735-4137, Monday through Friday, 8am–5pm Central Time.
submitted byGalderma Team Member - 15 days agoBrand expert
Q: Do you need tobrinse with water?
A: Hey, Great question! Yes, the Cetaphil Pro Oil Removing Foam Wash will need to be rinsed with water. Pair with your favorite moisturizer after! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 1 year agoBrand expert
Q: Hello, can It be use for a 9 years old?
A: Hi there – we always recommend checking in with your child’s doctor before using any new products on their skin. Thanks for asking!
submitted byGalderma Team Member - 4 years agoBrand expert
Q: is this safe to use during pregnancy
A: Hi NanaB. Thanks for your interest in Cetaphil. All Cetaphil® products are considered cosmetic and over the counter products which have no pregnancy category in accordance with US Food and Drug Administration (FDA) guidelines. Cetaphil® products have not been clinically tested specifically on pregnant women. We hope this helps!
submitted byGalderma Team Member - 5 years agoBrand expert