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Q&A(6)

Q: Is this methylisothiazolinone free?

submitted by abbyb80 - 8 days ago
  • A: Yes, it is. To review all of the ingredients in our Ultra Gentle Toilet Paper, please visit smartlabel.

    submitted byCharmin - 7 days ago
    Brand expert

Q: Is Charmin Mercury free

submitted by Joanne - 19 days ago
  • A: We do not add mercury to any of our products.

    submitted byCharmin - 17 days ago
    Brand expert

Q: What toilet paper is mercury free

submitted by Joanne - 19 days ago
  • A: We do not add mercury to any of our products.

    submitted byCharmin - 17 days ago
    Brand expert

Q: Does the 'lotion' in this product have aloe in it?

submitted by E - 2 months ago
  • A: No, aloe is not intentionally added to Charmin products.

    submitted byCharmin - 2 months ago
    Brand expert

Q: Is this toilet paper bleached? Or contain formaldehyde?

submitted by Kaila - 4 months ago
  • A: Yes, the pulp used to make our toilet paper is purified by what is referred to in the industry as elemental chlorine free bleaching. This is the process used for virtually all of the bleached pulp used in tissue-towel products in the United States. As well, we do not add formaldehyde to our products.

    submitted byCharmin - 4 months ago
    Brand expert

Q: I'm looking for RV safe toilet paper that is soft and dissolves quickly. Will this work?

submitted by Outlaw65 - 6 months ago
  • A: Because we aren't able to test every scenario and every brand, it's best to check with the manufacturer of your vehicle.

    submitted byCharmin - 6 months ago
    Brand expert

Q: Is it dusty or linty ? Having problems with this issue.

submitted by Mt6kats - 7 months ago
  • A: While the softness of the paper is directly related to the amount of lint, we shut down our lines to try and prevent excess lint, and we'd like to help you further. Please call us at 1-800-777-1410.

    submitted byCharmin - 7 months ago
    Brand expert

Q: How many total square feet is the 18 pack

submitted by tai20 - 10 months ago
  • A: 447.1 square inches.

    submitted byCharmin - 10 months ago
    Brand expert

Q: What type of lotion is in the product? Very sensentive skin with bad alegries.

submitted by CatPie - 2 years ago
  • A: That is proprietary information. We know how important allergies are though, so we'd be more than happy to give you a yes or no answer if they're in the lotion or not. Call us at 800-777-1410.

    submitted byCharmin - 2 years ago
    Brand expert

Q: Is this as SOFT as the other Charmin product, ie, Charmin Ultra Soft? It says “Gentle” but doesn’t clearly say ultra soft. Thank you

submitted by EGME - 4 years ago
  • A: Great question. The Charmin Ultra Gentle is a different type of toilet paper. It has the same Charmin softness you love from Ultra Soft, but with a touch of soothing lotion. Charmin Ultra Gentle is dermatologist-tested to gently clean even irritated skin. If you have any other questions, or if we can help further, please give us a call at (800) 777-1410.

    submitted byCharmin - 4 years ago
    Brand expert

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