Q&A(52)
Q: Does it have a steam pause feature, or a power button to turn it off even if it is plugged in?
A: Hi, Not a steam pause feature, but you can turn the steam on and off with a button. And, no this particular version does not have a power button.
submitted byConair's Answers Team - 2 years agoBrand expertA: Conair's reply is incorrect, it DOES have a power button. This does also have a steam on/off button as well, where the water stayed heated, but steam will not come out of the top if it's off...similar to a steam pause button. Overall a great steamer, my 3rd different kind and it's a keeper for sure!
submitted bycwinters90 - 8 years ago
Q: Must I use distilled water or is tap water acceptable?
A: Hi there! It's best to use distilled water. Regular tap water contains minerals that can cause buildup inside the steamer, which can reduce its performance over time. I hope that helps!
submitted byAnnonymous - 8 months agoA: We recommend using distilled water.
submitted byConair's Answers Team - 8 months agoBrand expert
Q: Is this good for travel; both domestically and internationally?
A: Hello! This garment steamer will operate in the US and Canada.
submitted byConair's Answers Team - 6 years agoBrand expertA: It will fit nicely in a suitcase, however, this garment steamer is not dual voltage. It is for use in the US.
submitted byLisa V - 6 years ago
Q: Is this a GS38 model?
A: Hello! Yes, this is the GS38.
submitted byConair's Answers Team - 7 years agoBrand expertA: Model number is GS38.
submitted byLisa V - 7 years ago
Q: Is it free -voltage?
A: No it is not free. You have to pay for the voltage that it pulls from your house
submitted byKchaveco - 8 years agoA: Hello! No, voltage is not free.
submitted byConair's Answers Team - 7 years agoBrand expert
Q: Can you set this steamer to different temperatures based on fabric or is it one set temperature?
A: Hello! This steamer has one temperature setting.
submitted byConair's Answers Team - 8 years agoBrand expertA: This steamer has 2 settings, Standard and Turbo. The Standard setting, along with the delicate fabric spacer attachment, can be used on delicate fabrics. The Turbo setting can be used for thicker materials like sweaters. You can use the steamer held away from delicate fabrics, or can press directly on less delicate fabrics. It's the best!
submitted byLisa V - 7 years ago
Q: Does this steamer stand on it’s own when you sit it down?
A: Yes, the Conair Turbo ExtremeSteam Handheld Fabric Steamer (Model GS59X) is designed to stand upright on its own when placed on a flat surface. This freestanding capability enhances user convenience during steaming sessions. However, some users have noted that the placement of the power cord can affect its stability, making it less steady in certain positions.
submitted byConair's Answers Team - 1 month agoBrand expert
Q: Is this steam hot enough to kill bed bugs?
A: Yes, the steam from a garment steamer can be hot enough to kill bed bugs, but only under certain conditions. To be effective, the steamer must produce steam at a temperature of at least 160–180°F (71–82°C) at the surface being treated. Most high-quality garment steamers can reach these temperatures, but effectiveness depends on how close the steam is applied and for how long. Important considerations: • Direct contact is crucial; steam must hit the bugs and their eggs directly. • Move the steamer slowly (about 1 inch per second) to ensure enough heat is delivered. • Some areas (like thick mattresses or deep crevices) may be harder to treat thoroughly with a garment steamer. For confirmed infestations, professional pest control or a commercial-grade steamer is typically more reliable.
submitted byConair's Answers Team - 1 month agoBrand expert
Q: I’m considering this steamer for two delicate white dresses, one is chiffon with ruffles, and the other is organza with floral embroidery. Has anyone used this steamer on very delicate fabrics?
A: Garment steamer model GS59X can effectively remove wrinkles by gently releasing the fabric's creases. It's important to hold the steamer a few inches away and move it up and down to allow steam to penetrate the fabric without causing damage. silk organza should be handled with care to avoid damage from excess moisture. Always test the fabric on a small, inconspicuous area first to ensure it can withstand steam before applying it to the entire garment. 1
submitted byConair's Answers Team - 1 month agoBrand expert
Q: The ceramic plate part of the steamer around where the steam comes out seems to stay extremely hot for a long time after turning it off (and unplugging it). Is this normal?
A: yes it is
submitted byConair's Answers Team - 2 months agoBrand expert