Q&A(11)
Q: What is the flocking made out of?
submitted by T - 5 months ago
A: It is made of PVC material.
submitted bycostway - 5 months agoBrand expert
Q: Our tree has TWO sections of lights out!!! It wraps around the set of branches... So entire strands out. I thought it wasn't supposed to do that?!
submitted by tj - 5 months ago
A: Please contact the customer service in email for further help.
submitted bycostway - 5 months agoBrand expert
Q: Is the flocking pet safe?
submitted by Klotti - 6 months ago
A: Yes
submitted bycostway - 6 months agoBrand expert
Q: Is the power in the pole or do you have to try and find each section of a cord for each section?
submitted by Michele - 1 year ago
A: We have connecting cables and adapters, and once installed, you only need to plug in one adapter.
submitted bycostway - 1 year agoBrand expert
Q: If one bulb is not working does it make all the lights stop working?
submitted by Tammie - 3 years ago
A: Alisa : no , one bulb is not working won't make all the lights stop working
submitted bycostway - 3 years agoBrand expert
Q: se pernden y se apagan las luces
submitted by E - 3 years ago
A: Yes, the lights can turn on and off
submitted bycostway - 3 years agoBrand expert
Q: Is there a timer for the lights?
submitted by Pat - 3 years ago
A: No timer
submitted bycostway - 3 years agoBrand expert
Q: Does the stand come apart to add a different stand?
submitted by Nella - 3 years ago
A: You can choose to use a different stand
submitted bycostway - 3 years agoBrand expert
Q: How many sections come in this tree? Do you have to assemble each branch?
submitted by Mario - 3 years ago
A: Come in 4 tree sections, easy to assemble & fluff
submitted bycostway - 3 years agoBrand expert
Q: How much does the 7.5ft weight?
submitted by Mary Hall - 3 years ago
A: Net Weight: 23 lbs
submitted bycostway - 3 years agoBrand expert