Q&A(22)
Q: What are the wipes wet down with , please explain what is used to make them feel Wet , is it all pure water ?? Used no chemicals
A: Hi there. These are the ingredients in this product: Water, Sodium Chloride, Butoxy PEG-4 PG-Amodimethicone, Polysorbate 20, Caprylyl Glycol, Sodium Benzoate, Coco-Betaine, Malic Acid, Fragrance and Sodium Citrate. Hope this helps!
submitted byCottonelleExpert - 2 years agoBrand expert
Q: Are these refillable or one time use only?
A: No not refillable
submitted byHannamd - 9 years agoA: The plastic case with cloths is needed first, then you can buy the refills in a 2pack package, they are GREAT to have.
submitted bycarole - 9 years agoA: These are not dispenser packs. These are just wipes, and you need a dispenser to put them in.
submitted bySueD - 3 months ago
Q: I bought these, but was not sure if they were considered 2-ply or one-ply. It is a big package of wipes (450) but if they are considreed single ply, then not really worth it.
A: Obviously you are free to use two of them at a time. Or you can use just one folded over. For most people this would work. But it's missing the point a little to ask for this product to be thick and durable. It's designed to survive one use but then dissolve.
submitted bySueD - 3 months agoA: Hi there. We don't use plies when talking about our flushable wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) if you have further questions for us. Thank you!
submitted byCottonelleExpert - 2 years agoBrand expert
Q: Have these been tested on animals? I know you said below that you only test on anmals when required by law, were you required by law to test on animals for these? Thank you.
A: They do not claim to test on Animals.
submitted byCB - 3 years agoA: Hi Caroline. We are committed to using alternative methods thereby ending the need for animal testing. We continue our investment and collaboration with independent research programs seeking to improve current non-animal assessments and the discovery of new alternative methods. Please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) if you have further questions. Thank you.
submitted byCottonelleExpert - 3 years agoBrand expert
Q: I would like to know if its ok and safe to use these wipes for babies?
A: Haven't tried on a baby but these are not designed to be super strong. So, cleaning up a baby bottom you'd be better off with actual baby wipes. BUT you can't flush baby wipes, they're far more likely to give you plumbing problems. I doubt these would harm the baby but I'd only use them for that in a diaper emergency or something.
submitted bySueD - 3 months agoA: Hi there! Our wipes are tested extensively to ensure that they are non-irritating and safe for people (including children) to use on all healthy skin. Hope this helps!
submitted byCottonelleExpert - 4 years agoBrand expert
Q: Please tell me are these Ob Gyn approved?
A: We test our products extensively to ensure they are safe to use on all healthy skin.
submitted byCottonelleExpert - 8 months agoBrand expert
Q: Why are you calling these flushable? While they may go down the toilet they foul up water systems, the only thing that is truly flushable is toilet paper. Please stop labeling things as flushable.
A: That doesn't sound like a question. People I know who use them put them in the trash, rather than flushing. Just to be safe. But that's not ideal sometimes, plus it's possible to forget and put it in the toilet. Both have happened and in neither case did a wipe ruin the plumbing. If you put a dozen of them in the toilet at once you might have issues but the same is true for toilet paper, and sometimes just for human waste alone. It's a toilet, not not an industrial grinder.
submitted bySueD - 3 months ago
Q: These are SO different and inferior to previous large packs of Cottonelle flushable wipes! The packaging is different, they are smaller and most important they are much thinner! Bring them back!
A: We're sad to hear this, JaneS, because quality is very important to us. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can talk to you more about your experience and try to help. Thank you.
submitted byCottonelleExpert - 2 years agoBrand expert
Q: Do these have fragrance?
A: Hi there. Our wipes do contain a light fragrance. Hope this helps!
submitted byCottonelleExpert - 3 years agoBrand expert
Q: does it have aloe in it
A: Hi Mq. These wipes do not contain aloe. Hope this helps!
submitted byCottonelleExpert - 3 years agoBrand expert