Q&A(44)
Q: Why does the warm setting continue at full boil forever, either causing the food to turn to mush or burning it? I purchased 2 of these crock pots recently and both continue to boil forever? Thanks!!!
A: the pot boils on all settings but warm, if just keeping as is set to warm.
submitted bycookielongnose - 8 years agoA: The unit should not be boiling on the warm setting. We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For additional assistance, please call us at 1-800-323-9519. We are available Monday through Saturday from 8 AM to 8 PM, EST
submitted byCrockPot Support Team - 8 years agoBrand expertA: Yikes...thanks for the warning...
submitted byDeborah - 3 years agoA: We had the same problem, wrote the company they didn't help, returned it for the last time and purchased another brand. It's a terrible crockpot.
submitted byDls123 - 8 years ago
Q: Does this have metal handles?
A: No, this slow cooker does not have metal handles. This slow cooker has plastic handles.
submitted byCrockPot Support Team - 8 years agoBrand expertA: not metal, plastic. you can set it low for 4 hours and it won't boil, won't cook either.
submitted bycookielongnose - 8 years agoA: plastic handles. don't recommend this crockpot it does not cook slow it burns and boils things
submitted byDls123 - 8 years ago
Q: Is this crock pot PFAS free?
A: Although there aren’t any PFOA & PTFE, there Are other PFAS in this product?
submitted byBEZ - 11 months agoA: Hello Candy! Our slow cookers are 100% PTFE and PFOA-free. If you have any more questions, please contact us via our official CrockPot "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot Consumer Care
submitted byCrockPot Support Team - 1 year agoBrand expert
Q: Does this really hold 6 quarts of food?
A: Hello Our Crock-Pot 6qt Programmable Cook & Carry Slow Cooker Black SCCPVLF605-B has a 6-Quart Capacity. If you have any more questions, please reach out to us via our official CrockPot "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! CrockPot Consumer
submitted byCrockPot Support Team - 2 years agoBrand expert
Q: Can I put the ceramic pot in over
A: Yes, I have used mine in the oven to reheat, but like the the post above says, I place it in oven cold and let it warm up as the oven warms up. I usually only reheat at 350* to avoid drying out the ingredients. This is a great basic slow cooker !
submitted bykatdan - 8 years agoA: Yes, the removable Crock-Pot® stoneware (not lid) is oven safe up to 400° F. When using the stoneware in your oven, do not preheat the oven. Place the stoneware in a cold oven and then turn the oven on. The stoneware cannot be used in the broiler. Thanks and have a great day.
submitted byCrockPot Support Team - 8 years agoBrand expert
Q: How is this programmable? A recipe is supposed to be cooked on low for 4 hours, and there's no way to set this, unless I missed it in the manual? Thanks.
A: The programmable function, refers to the 4 digital preset cooking modes and the automatic switch to warm function. For short cooking time recipes that call for 4 hours on low, you would have to stop the cooking process yourself after the 4 hours. We apologize for the inconvenience. Thank you for providing your feedback.
submitted byCrockPot Support Team - 8 years agoBrand expertA: Once you turn on select the low cycle, then press select to scroll through to the 4 hrs.
submitted byrop - 8 years ago
Q: can you do a pot roast
A: Yes, I have done a pot roast in this crock pot.
submitted byBri - 8 years agoA: Yes, you can make delicious pot roast with this Crock-Pot® Programmable 6 Qt. Slow Cooker. Thank you for your question. Below is a recipe from our website. Melt In Your Mouth Roast & Gravy Ingredients 3 to 5 pound Chuck Roast 1 (10 Ounce) can of Cream of Mushroom 1 Packet of Onion Soup Mix 1 Medium onion -chopped 2 medium carrots-chopped (optional) 2 Tablespoons All-Purpose Flour Drizzle of Olive Oil Print Shopping List Instructions Lightly coat roast with flour and drizzle oil in a large skillet or non-stick pan over med-high heat. Place flour-coated roast in pan and sear meat on all sides, ( approximately 2 to 3 minutes on each side) then remove from heat. This step is optional but color on the meat equals flavor. In a medium bowl, mix the can of cream of mushroom and the packet of onion soup till well blended. Toss in the chopped onion and carrots into your Crock-Pot®, then place the roast on top of the vegetables. Finally, with a rubber spatula, spread the soup mix evenly over the roast. Cook on Low for 8 hours. The juice of the roast will blend with the soup mix to make its own gravy. Serve over mashed potatoes or cooked rice & Enjoy!
submitted byCrockPot Support Team - 8 years agoBrand expert
Q: Anyone else have water under the lid handle? How do you get it out and dry so it doesn’t mold??
A: Hello! We are truly sorry to hear that your Crock-Pot® One-Touch Control 6-Quart Cook & Carry Slow Cooker is keeping water under the lid handle. So we can assist you, please reach out to us via our official CrockPot "Contact Us" website or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! CrockPot Consumer Care
submitted byCrockPot Support Team - 1 month agoBrand expert
Q: How much does the crock pot weigh
A: Hello, Thank you for your inquiry about our One-Touch Control 6-Quart Cook & Carry Slow Cooker. The unit weighs 11.35 LBS. If you have more questions, please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Crockpot Consumer Care.
submitted byCrockPot Support Team - 2 months agoBrand expert
Q: Hamilton Beach has a lid that will convert your slow cooker into an air fryer. They say compatible with Crock-Pot SCV600, SCCPVP600, SCCPVL600 & SCCPVL610. Will it fit this Crock-Pot?
A: Hello. Thank you for reaching out to us. At this time, Crock‑Pot® does not manufacture or endorse any third-party lids or accessories, including the Hamilton Beach Air Fry Lid. While Hamilton Beach has listed compatibility with certain Crock‑Pot® 6-quart oval models (including SCV600, SCCPVP600, SCCPVL600, and SCCPVL610), we have not tested or approved this product for use with our slow cookers. Please note that using non-Crock‑Pot® accessories may affect product performance and could void your warranty. For the best results and continued support, we recommend using only Crock‑Pot® branded parts and accessories designed specifically for your model. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Crockpot® Consumer Care
submitted byCrockPot Support Team - 3 months agoBrand expert