Downy Cool Cotton HE Compatible Rinse & Refresh Laundry Odor Remover and Fabric Softener - 25.5 fl oz

A: No, you use either or. Using rinse instead of softener is actually a great substitute if you’re looking to prevent wax buildup on clothing.

A: It’s a replacement. It rinses residues from your fabrics. IMO it does make your clothes softer.

A: Downy Rinse & Refresh is designed to be used with detergent, and can be used with other fabric enhancers like scent boosters or dryer sheets, but not liquid fabric softener or bleach.

A: That's a great question. This is not a fabric softener, so it should be safe. However, you may want to double-check with the fabrics manufacturer to make sure.

A: It’s my first time I am buying this product, if it says it’s safe, it should be! Also, when you read product details you could assume that it works as fabric softener.

A: Thanks for asking. Unfortunately, we have not tested with using this sanitizer.

A: I use Lysol Laundry Sanitizer put directly in the washer with clothing. Then, I use Downy Rinse put in the designated softener compartment of the washing machine. This has worked well for me. I do not ever have any concerning smells that can be caused by mixing chemicals that should not be. That said, I would not and do not recommend adding them where both would be going in the same place at the same time. Ex. If there is not a designated softener compartment that is outside the washer drum area, I would not recommend using both products. Such as with top loaders have it located at the top of the agitator. If it is possible to manually add it at the end of the wash cycle, that could be a feasible workaround. I hope this is helpful!

A: Yes, it will, sometimes, however, wash them twice with the downy rinse. Depending on how much you use.

A: Downy Cool Cotton Rinse and Refresh has three times more odor removal power. It replaces your liquid fabric softener and acts as a laundry detergent booster to help remove stubborn odors and residues deep within fabrics.

A: This product is HE-compatible.

A: Probably a bad idea. Lysol laundry sanitizer’s active ingredients are quaternary ammonium compounds, which would likely be rendered ineffective by the lower pH created by the citric acid in this product. Basically they cancel each out. FYI, the quat disinfectants in Lysol’s product aren’t super great for the environment and at high concentrations, they may pose some health risks (mostly skin and lung irritation, but in mice, high doses are associated with other health issues. But people aren’t mice, and the dose makes the poison, so it’s probably fine when used at directed), but still, if this citric acid rinse gets you the same results, it’s probably a better option.

A: For the best results, we suggest using Downy Rinse and Refresh as directed. Please reach out to the other manufacturer to see what you can use that sanitizer on.

A: Hi there! Thank you for your question on Downy Rinse Out Cool Cotton, We are happy to share with you that this product provides a light scent that focuses more on removing odors rather than leaving a strong fragrance. The scent comes only from perfumes, so it’s gentle and not overpowering. Keep in mind, scent preference can vary, and you might want to adjust the amount you use per load based on your laundry needs. If you have more questions on the product please reach out to us at (800) 688-7638 our team would be more than happy to help! Thank you for choosing Downy!

A: Hi there! Great question. Our Downy Cool Cotton HE Compatible Rinse Out Odor Fabric Softener is ALSO a fabric softener. So, it has the great fabric softening quality of Downy. It is supposed to provide better cleaning by (1) boosted stain removal, (2) malodor removal, (3) residue removal, (4) natural softness, and (5) freshness. Please feel free to contact us at (800) 526-8623 for any further questions. Your satisfaction is highly important for us at Downy.

A: Hi there Jess! Great question. When you purchase our Rinse Out Odor products with the flip-top cap, they will find a closed cap featuring a thumb notch for initial opening. Upon opening, a horseshoe-shaped pull tab will be visible; this serves as the peel-off safety seal that needs to be removed to access the product. Once the pull tab is removed, the product is exposed and can be dispensed through the cap's built-in spout. Please feel free to contact us at (800) 688-7638 for any further questions. Your satisfaction is highly important for us at Downy.

A: Hi Megan! Thank you for reaching out! We understand that not having a fabric softener dispenser can be a bit tricky when using Downy. Just to clarify, you shouldn't pour Downy into the bleach slot. Instead, if your washer doesn't have a fabric softener dispenser, you can either add it in the center post agitator for traditional top-loading machines or pour it directly into the drum during the rinse cycle with your laundry. If you have any more questions or need assistance, don’t hesitate to reach out to our team at (800) 688-7638. We're here to help!